Writing.io Jobs

Company Description

Resultant is a modern consulting firm with a radically different approach to solving problems.

We don’t solve problems for our clients. We solve problems with them.

Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations.

Originally founded in Indianapolis as KSM Consulting in 2008, Resultant now employs more than 350 team members who operate from offices around the United States including Indianapolis and Fort Wayne, Indiana; Columbus, Ohio; Lansing, Michigan; Denver, Colorado; Dallas, Texas and Atlanta, Georgia.

We’re Resultant. Clients partner with us to see a difference. People join us to make one.

Job Description

To help continue our rapid growth and solve our clients’ toughest problems, we need a Network Engineer to join our team.

If you love to solve problems and add value, consider what your typical days might look like…

• Perform strategic planning in conjunction with our clients, including identification and analysis of projects to fulfill strategic and operational needs.
• Deliver assigned project commitments to our clients, utilizing the entire client team if necessary and as agreed with the team leads.
• Participate in the daily planning, tracking, scheduling, and execution of project tasks.
• Design and implement network architectures to ensure reliable operation for business objectives and processes and meet client objectives.
• Conduct assessments of our clients’ current network states to identify network efficiency, security, or reliability improvements through metrics collection and trend analysis.
• Design and build out cloud networking solutions (Azure, AWS, Google).
• Install site network equipment such as firewalls, switches, routers, and wireless solutions.
• Evaluate emerging technologies and products and develop standard operating procedures for their implementation into the network.
• Work with members of the security team to ensure solutions implemented conform with industry standards such as NIST CSF, NIST 800⁄53, ISO 2700x, and SOC, HIPPA, or PCI DSS.
• Prepare documentation of network standards, configurations, procedures, and cabling layouts.
• Write, design, and deliver operational documentation, such as network and closets diagrams.
• Ensure that all network designs and deployments are fully documented and supportable by the Service Team.
• Mentor team members on technical issues.

Qualifications

Some of the skills we are expecting are…

• At least 6+ years of experience in routing, switching, firewalls, and wireless covering datacenter and cloud.
• Leadership experience and/or potential. This position may grow into a Lead or Management position.
• Technical Certifications such as CCNP, NSE4-6, PCNSE, AZ-700, etc. are highly desirable.
• Expertise with network systems, standards (LAN, WAN, MPLS, SD-WAN) and routing protocols such as EIGRP, BGP, and OSPF.
• In-depth knowledge of network security including NGFW, IPS, IPsec VPN, and SSLVPN.
• Cloud Networking Experience (AWS, Azure, Google).
• Experience planning, designing, and deploying network architectures using templates at scale using Fortinet, Palo Alto, or Cisco technologies.
• Proven ability in network capacity and performance planning and monitoring.
• Possess a thorough understanding of 802.11 wireless principles.
• Strong ability with end-user device connectivity.
• In depth knowledge of QoS and traffic shaping.
• Knowledge of 802.1X and SAML/SSO implementation strategies.
• Proven ability to analyze and solve tier 3 network incidents.
• Experience in executing medium to large-scale projects.
• Excellent communication and client service skills, both written and oral, including a proven ability to create detailed technical documentation.
• Strong analytical skills and a demonstrated ability to troubleshoot problems.
• Willing to travel locally and nationally as needed (approximately 25%).
• Must be legally authorized to work in the United States for any employer without sponsorship.

Additional Information

Additional Information

What you should know about Resultant:

• Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.
• Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful.
• Resultant compensates well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.
• Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are servant leaders, helping their team to be successful in all possible ways.
• We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself.
• We pride ourselves in having the best talent in the industry and hope that you’re up for the challenge!

What our team members say about us…

• “I love our true empathy and concern for our clients, it’s very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.”
•  “I learn something new every single day, and I feel like I’m a part of building an organization that has legs. I appreciate that I’m consistently humbled by the talent and caliber of our team.”
• “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.”

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.

Equal Opportunity Employer

We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.

We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.

C++ Unreal Software Engineer

Join Our Team at Hawk-Eye Innovations

Value Stream: Video & Graphics

Location: Hybrid working – minimum 2 days per week in the office

Office: Budapest, Váci út 144-150, 1138 Hungary

Contract: Permanent, Full-Time

Join Our Team as a C++ Unreal Software Engineer at Hawk-Eye Innovations

Hi, I’m Gavin Cox, Graphics Discipline Lead here at Hawk-Eye Innovations, and I’m excited to invite you to consider joining our team as a C++ Unreal Software Engineer.

If you’re passionate about developing high-quality real-time graphics solutions and enjoy solving technical challenges, this is a fantastic opportunity to work on technology used across some of the world’s biggest sporting events. You’ll collaborate with talented engineers, contribute to innovative products, and continue developing your technical skills while helping shape the future of sports broadcasting.

What Your Day Will Look Like

As a C++ Unreal Software Engineer, you’ll help develop and maintain innovative graphics solutions for sports broadcasting, working across Virtual Reality (VR), Augmented Reality (AR), and real-time rendering technologies. You’ll contribute to new features, improve existing systems, investigate issues, and work closely with experienced engineers to build reliable, scalable software.

Software Development: Design, develop and maintain Unreal Engine applications using modern C++ and Blueprints.

Feature Delivery: Build new functionality, enhance existing systems and contribute to the continued development of our graphics platform.

Collaboration: Work closely with engineers, artists, product managers and QA teams to deliver high-quality solutions.

Code Quality: Write clean, maintainable code, participate in peer reviews, testing and debugging to ensure reliable software.

Continuous Improvement: Contribute ideas that improve performance, usability and maintainability while continuing to develop your own technical knowledge.

Agile Working: Take part in sprint planning, stand-ups, retrospectives and technical discussions as part of an Agile development team.

What We Value

At Hawk-Eye, we foster a culture of innovation, collaboration and continuous learning. You’ll work alongside experienced engineers who enjoy solving complex technical challenges while supporting each other’s development.

We’re looking for someone who enjoys working as part of a team, is curious, takes pride in writing quality software, and wants to make a genuine impact on products used by millions of sports fans around the world.

Skills, Knowledge, and Expertise

We’re looking for someone with:

• Commercial experience developing applications with Unreal Engine (ideally Unreal Engine 5).

• Strong knowledge of modern C++ (C++11/14/17) and object-oriented programming.

• Experience using Unreal Engine Blueprints.

• Experience developing clean, maintainable and well-tested code.

• An understanding of graphics APIs such as DirectX, OpenGL or Vulkan.

• Knowledge of HLSL/GLSL shader development would be beneficial.

• A good understanding of 3D mathematics relevant to graphics programming.

• Experience working within an Agile software development environment.

• Familiarity with Git or similar version control systems.

• Strong communication skills and a collaborative approach to problem-solving.

• A willingness to learn, develop new skills and contribute to technical discussions.

Reward, Benefits, and Wellness

We offer a comprehensive package to support your growth and well-being.

United Kingdom

Annual Leave: 25 days (excluding bank holidays).

Enhanced Pension Scheme: 5% matching.

Flexible Working: Hybrid model (minimum 2 days in the office per week).

Wellness: Complimentary Unmind app

Exclusive Perks: Access to sporting events and tickets, Sony Group Company discounts.

Hungary

Annual Leave: Standard according to local labour law.

Flexible Working: Hybrid model (2 days in our office per week).

Exclusive Perks: Access to sporting events and tickets, Sony Group Company discounts.

Additional Benefits: Cafeteria options (SZÉP Card,contributions, Annual MOL Bubi Pass), private medical insurance, life & accident insurance, MindentMent Dental Clinic discounts, seniority awards, and an Employee Assistance Program.

About Us

Hawk-Eye Innovations, a Sony company, is a world leader in sports technology. We deliver sophisticated officiating, broadcast and player tracking solutions across more than 25 international sports. Each year, our technology supports over 30,000 events in more than 500 stadiums across 90 countries.

Equal Opportunity Statement

As an active part of a culturally and socially diverse society, Sony Sports Businesses’ aim is that our workforce is diverse and inclusive. Sony Sports Businesses is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and treat all employees and applicants fairly, based on their skills, qualifications and professional experience. Our commitment is to provide a respectful and inclusive environment where people can contribute, develop and succeed.

Apply Today

Join Hawk-Eye Innovations and help build technology that transforms the way sport is played, officiated and experienced around the world. If you’re looking for your next challenge in Unreal Engine development and want to work with a team that’s passionate about innovation, we’d love to hear from you.

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

We’re looking for a Product Manager to join our AI Platform group and own the systems that turn messy, unstructured case materials into accurate, structured “source of truth” data. This isn’t your typical PM role: it’s highly technical, backend-heavy, and focused on scalable AI extraction and data infrastructure. You’ll work closely with senior ML and backend engineers to build the models, evals, pipelines, tooling, and APIs that power all of EvenUp’s products.

You’ll be responsible for a mission-critical part of our AI strategy: making sure the entities we generate are accurate, consistent, and trustworthy enough for law firms to rely on. If you’ve built ML/LLM-powered data pipelines, love the challenge of turning unstructured input into structured, reliable output, and want broad impact across a fast-growing product org, this role is for you.

This is a hybrid role with the expectation of working at least 3 days a week from our San Francisco or Toronto offices. Title and compensation to be determined based on candidate experience.

What you’ll do:

• Own the roadmap for a key part of our AI Platform, potentially including RAG services, text and image extraction and analysis services, model evaluation and deployment tools, and more.

• Partner with ML and backend engineers to build scalable, reliable, and cost-effective systems that support product teams across the company.

• Define success metrics, analyze performance and cost data , and use insights to inform priorities.

• Work closely with other product managers teams to understand end-user needs and develop reusable platform capabilities that accelerate AI development.

• Drive strategic decisions around model performance, vendor selection, and infrastructure scaling in a fast-evolving ecosystem.

• Define success metrics for entity quality and pipeline performance.

• Partner with other product managers and downstream teams to understand where entity quality or coverage gaps are limiting product experiences, and translate that into a prioritized platform roadmap.

• Drive decisions on model performance, annotation strategy, and integration with continuous inference systems as the underlying ML approaches evolve.

What we look for:

• 5+ years of product management experience, including time at a high-growth startup (Series B–E).

• Experience building LLM/LMM-powered products or data infrastructure, with a strong understanding of how modern AI extraction and structured-data systems work end-to-end.

• Technical fluency: you’ve worked closely with ML engineers, backend engineers, or data teams and can hold your own in technical discussions about model performance, data pipelines, and system design.

• Comfort operating in a backend-heavy environment where your “users” are often internal teams and downstream product surfaces, and your work directly impacts data accuracy, reliability, and trust.

• Analytical mindset: you use data to make decisions and are comfortable managing quality metrics (precision/recall, entity accuracy, coverage) alongside operational ones (latency, throughput).

Bonus points for:

• Experience with RAG, agentic systems, and/or LLM/LMM optimization.

• Familiarity with building internal platforms or tools that support other product teams.

• B2B SaaS background, especially in products with significant AI or data components.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family.

• Additional insurance coverage options for life, accident, or critical illness.

• Flexible paid time off, sick leave, short-term and long-term disability.

• 10 US observed holidays, and Canadian statutory holidays by province.

• A home office stipend.

• 401(k) for US-based employees and RRSP for Canada-based employees.

• Paid parental leave.

• A local in-person meet-up program.

• Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.

About The Role:

This role requires experience working in Sickle Cell Disease or gene therapy and Multicultural Experience

The Associate Creative Director, Copy (ACD, Copy) works with teams of art directors, copywriters, and strategists to conceive and execute a variety of communication projects through a wide range of media. The Associate Creative Director is responsible for ensuring that design, copy and UX are greater than the sum of their parts and ladder up to strategic insights on all projects that they lead.

What You’ll Do:

• Deliver breakthrough creative work, while influencing your peers
• Lead projects from conception to completion
• Understand strategic and financial goals for clients and AH
• Master the clinical data and competitive landscape associated with your brands/account
• Actively participate in staffing and evaluating the scope of work
• Champion creativity by frequently sharing inspiring work
• Develop and/or strengthen client relationships
• Share the spotlight so that junior creatives can shine
• Manage delegation and workflow on multiple projects/brands
• Empower others to reach their full potential
• Manage multiple teams and multiple work streams efficiently, effectively, and profitably
• Communicate actively with project teams to keep deliverables on track and on schedule

About You:

• Multicultural experience
• Experience in both HCP and Patient marketing
• Experience working in Sickle Cell Disease or Gene Therapy
• Bachelor’s Degree in advertising, marketing, writing or equivalent area of study (preferred but not required)
• Experience in leading teams and mentoring junior creatives
• Minimum 9 years creative copywriting experience, with at least 3 years in writing for pharma
• Pharmaceutical experience required
• Launch experience required
• Demonstrates ability to direct writing and design of interactive, motion and print projects.
• Strong customer service skills with a commitment to superior quality
• Must be self-motivated, professional, detail-oriented, and possess excellent oral and written communication skills
• Can share a digital portfolio that includes a wide range of interactive work across multi-media channels and platforms

$150,000 - $165,000 a year

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy noticebefore applying to Avalere Health.

We may use AI tools to support elements of the hiring process, such as reviewing applications, analyzing CV/resumes, assessing responses, or transcribing interviews. These tools assist our Talent team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please review our candidate privacy policy.

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

Carrot Ads is Instacart’s publisher advertising platform and one of its fastest-growing businesses. We power ads for enterprise retail partners like Uber Eats, Hy-Vee, and Thrive Market on their own storefronts, spanning Storefront, Storefront Pro, and the Connect / Carrot Ads API. As the first vertical team inside a historically horizontal Ads org, our scope is unusually broad: we own the publisher customer end to end while building on top of shared serving, measurement, and quality systems.

Retail media is consolidating, and Instacart is positioned to win on cross-retailer reach. Our goal is to become the premier grocery ads ecosystem for partners and advertisers — and getting there means turning an early externalization into an enterprise-grade platform that the world’s most sophisticated retailers trust with their own storefronts. That is the problem you will help solve.

As a Software Engineer II on Carrot Ads, you will independently build and ship features across the publisher-facing stack: the Connect / Carrot Ads API, publisher serving inputs, reporting, and the tooling partners use to run their ad businesses. You will write efficient, observable, well-tested code, own what you ship through production and on-call, and work as an away team into shared systems when a feature needs changes there. This is a high-visibility role inside one of Instacart’s top growth areas, with real opportunity to own meaningful surfaces early in your career here.

About the Job

• Build and ship publisher-facing features end to end across Storefront, Storefront Pro, and API partners — including API endpoints, serving inputs, reporting views, and configuration tooling that partners depend on daily.
• Extend the Connect / Carrot Ads API with clear contracts, robust event handling and dead-letter recovery, integration tests, and self-serve documentation that makes partner onboarding faster and more reliable.
• Build the retailer control surface: relevance and quality-score inputs, reserve pricing, ad-load controls, and the trade-off signals retailers use to tune performance on their own sites.
• Strengthen reporting and data integrity across partner systems — including attribution, catalog and product-ID mapping, reconciliation, and automated health checks that keep partner data trustworthy.
• Raise reliability by helping define and meet partner SLAs, improving observability, reducing incident frequency and time to recovery, and contributing to a unified partner-health monitoring layer.
• Debug partner-facing serving and reporting issues, tracing root causes across shared serving, measurement, and quality systems.
• Collaborate across Product, Enterprise Solutions, and the horizontal Ads teams — including Serving, Measurement, Ads Quality, and Ads Manager — to land work that spans multiple stacks.
• Use AI-assisted developer tools to move faster without lowering the bar on quality or security.

About You

You work well in ambiguity, like owning features end to end, and want the surface area of a fast-growing business alongside the depth of hard systems problems.

Minimum Qualifications

• 3+ years of experience building and operating production backend services.
• Strong API design and distributed-systems fundamentals, with fluency in a backend language such as Go, Ruby, or Python.
• Demonstrated track record of shipping features end to end with solid testing, observability, and operational ownership.
• Experience debugging across service boundaries and collaborating across cross-functional teams.
• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.

Preferred Qualifications

• Experience in ad tech, retail media, or other publisher- or partner-facing platforms.
• Familiarity with event streaming and reliability patterns at scale (e.g., Kafka, dead-letter queues, idempotent processing).
• Cloud infrastructure experience with AWS or GCP, including data or measurement-adjacent systems.
• Experience with data reconciliation, attribution, or catalog and entity mapping.
• Experience building partner- or customer-facing APIs, including documentation, error contracts, and integration test coverage.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$145,000—$153,000 CAD

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Please note the Tier 2 Representative must have the ability to work the following shift schedule: Wednesday–Sunday, 10:00 AM – 7:00 PM EST, with flexibility as shifts are subject to business needs and may change. This posting is for an existing vacancy.

About the job

As a Tier 2 Representative at OpenTable, you will serve as a key technical contact resolving complex customer issues across phone, chat, and email channels. Acting as a vital bridge between customer support and engineering teams, you will champion customer needs and advocate for continuous product improvements. Your expertise will directly ensure seamless operations for restaurants, venues, and diners worldwide, driving hospitality excellence across our global platform.

This role is based out of our Montreal office and operates on a hybrid schedule. Employees are expected to work in the office 2 days a week and have the flexibility to work remotely 3 days a week.

Bilingual proficiency with the ability to speak and write fluently in both English and French is required.

Responsibilities

• 2+ years of experience in technical customer support or a related client-facing role.
• Proven track record of managing and resolving complex technical escalations through phone, chat, or email channels.
• Demonstrated experience using issue-tracking and ticketing systems (such as Jira) to document and escalate technical defects.
• Ability to work shift schedules (Wednesday–Sunday, 10:00 AM – 7:00 PM EST), with flexibility as shifts are subject to business needs and may change.
• Strong written and verbal communication skills with the ability to convey complex technical information clearly to internal and external stakeholders.

Minimum Qualifications

• 2+ years of experience in technical customer support or a related client-facing role.
• Bilingual proficiency with the ability to speak and write fluently in both English and French.
• Proven track record of managing and resolving complex technical escalations through phone, chat, or email channels.
• Demonstrated experience using issue-tracking and ticketing systems (such as Jira) to document and escalate technical defects.
• Strong written and verbal communication skills with the ability to convey complex technical information clearly to internal and external stakeholders.
• Demonstrated ability to collaborate effectively across departmental teams to achieve timely case resolutions.

Preferred Qualifications

• Experience working in the hospitality, restaurant management, or SaaS technology sectors.
• Familiarity with bug tracking, queue management, and root-cause analysis processes.
• Experience creating, maintaining, or enhancing customer support training materials and documentation.
• Strong cross-functional collaboration skills working directly with engineering and account management teams.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• 20 days of paid time off
• Private health and dental insurance
• Life and Disability insurance

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Montreal, Canada located role is $55,000-65,000 CAD.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-Hybrid

#LI-SM1

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

We’re looking for a Product Manager to join our AI Platform group and own the systems that turn messy, unstructured case materials into accurate, structured “source of truth” data. This isn’t your typical PM role: it’s highly technical, backend-heavy, and focused on scalable AI extraction and data infrastructure. You’ll work closely with senior ML and backend engineers to build the models, evals, pipelines, tooling, and APIs that power all of EvenUp’s products.

You’ll be responsible for a mission-critical part of our AI strategy: making sure the entities we generate are accurate, consistent, and trustworthy enough for law firms to rely on. If you’ve built ML/LLM-powered data pipelines, love the challenge of turning unstructured input into structured, reliable output, and want broad impact across a fast-growing product org, this role is for you.

This is a hybrid role with the expectation of working at least 3 days a week from our San Francisco or Toronto offices. Title and compensation to be determined based on candidate experience.

What you’ll do:

• Own the roadmap for a key part of our AI Platform, potentially including RAG services, text and image extraction and analysis services, model evaluation and deployment tools, and more.

• Partner with ML and backend engineers to build scalable, reliable, and cost-effective systems that support product teams across the company.

• Define success metrics, analyze performance and cost data , and use insights to inform priorities.

• Work closely with other product managers teams to understand end-user needs and develop reusable platform capabilities that accelerate AI development.

• Drive strategic decisions around model performance, vendor selection, and infrastructure scaling in a fast-evolving ecosystem.

• Define success metrics for entity quality and pipeline performance.

• Partner with other product managers and downstream teams to understand where entity quality or coverage gaps are limiting product experiences, and translate that into a prioritized platform roadmap.

• Drive decisions on model performance, annotation strategy, and integration with continuous inference systems as the underlying ML approaches evolve.

What we look for:

• 5+ years of product management experience, including time at a high-growth startup (Series B–E).

• Experience building LLM/LMM-powered products or data infrastructure, with a strong understanding of how modern AI extraction and structured-data systems work end-to-end.

• Technical fluency: you’ve worked closely with ML engineers, backend engineers, or data teams and can hold your own in technical discussions about model performance, data pipelines, and system design.

• Comfort operating in a backend-heavy environment where your “users” are often internal teams and downstream product surfaces, and your work directly impacts data accuracy, reliability, and trust.

• Analytical mindset: you use data to make decisions and are comfortable managing quality metrics (precision/recall, entity accuracy, coverage) alongside operational ones (latency, throughput).

Bonus points for:

• Experience with RAG, agentic systems, and/or LLM/LMM optimization.

• Familiarity with building internal platforms or tools that support other product teams.

• B2B SaaS background, especially in products with significant AI or data components.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

• Choice of medical, dental, and vision insurance plans for you and your family.

• Additional insurance coverage options for life, accident, or critical illness.

• Flexible paid time off, sick leave, short-term and long-term disability.

• 10 US observed holidays, and Canadian statutory holidays by province.

• A home office stipend.

• 401(k) for US-based employees and RRSP for Canada-based employees.

• Paid parental leave.

• A local in-person meet-up program.

• Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are Printec

Printec is a leader in business-to-customer transaction technologies in Central and Eastern Europe, offering a wide range of technological solutions that reimagine transactions and create easy and secure interactions for 35 years.

From click & collect parcel delivery and vending unattended machines to digital on-boarding and electronic signature solution, we aspire to make digital transactions safer, faster and easier.

Through our solutions and services, we enable businesses to leverage innovative technology in order to provide superior customer experience and at the same time achieve operational efficiencies and regulatory compliance.

Did you know that Printec is behind your daily transactions?

Watch the video to discover some of our business solutions.

Responsibilities

• Maintain product architecture and provide technical consulting and support to clients, partners, and internal teams

• Translate business requirements into clear technical specifications and solutions

• Contribute to the design and development of new products and features, including sprint planning

• Support troubleshooting and customer issues, while preparing and maintaining relevant technical documentation

• University degree in Computer Science or Information Technology (MSc in Computer Science is a plus)

• Excellent coding abilities, particularly in C#, with a robust understanding of the latest .NET Frameworks such as .NET Core

• Familiarity with web applications and JavaScript frameworks, preferably in Angular 12+

• Good understanding of web service technologies, especially .NET restful APIs

• Competence in SQL and relational databases, with a focus on MS SQL Server 2012 or later

• Knowledge of integration, functional, and UI Automation testing is advantageous

• Excellent command of Greek & English language

• 💸Competitive remuneration, including ticket restaurant card

• 🥇High performance culture. People Awards for individuals & teams with Leading Performance per Q

• 🏢 People-first benefits: including-life balance including Hybrid working model

• 🧠 Mental health support, including one-on-one sessions

• 🤝 A buddy to support you during your onboarding

• 📈 Personalised development plan and opportunities to participate in internal or external trainings

• 👥 Employee referral bonus so you can bring your friends to work

• ⚽ Office perks like football game table, coffee and book renting corner

• 🎁 Marriage and childbirth gifts

• 🎓 Summer internships for employees’ kids aged 18-25 years old

• 🌍 ESG and volunteering group activities

• ✅ Certified work environment by SHARE Equality Label®

As part of our dedication to diversity, Printec is committed to Equal Employment Opportunity without regard for race, nationality gender, disability, sexual orientation, gender identity, or region.

Printec regrets that due to the large number of applications received, we will only contact those who solely correspond to the job requirements as listed above. All applications will be treated with strict confidentiality.

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Responsible for underwriting loans in a timely manner, resulting in an acceptable level of credit risk and an appropriate risk return relationship. Facilitate the booking of new loans, ensuring customers understand our company’s requirements and their responsibilities. Manage the entire underwriting process through closing, and affect a smooth transition to Account Executives.

What You Will Do:

• Underwrite the entire spectrum of lending products, regardless of size or complexity, in a timely and efficient manner.
• Understand and apply credit policies and minimum underwriting standards.
• Collaborate closely with the various Business Development Officers to provide a consultative/value-added credit perspective, both prior to proposal issuance and thereafter.
• Review and analyze new deal packages for content and completeness and conduct initial interviews with prospects.
• Order and review due diligence and documentation.
• Review and analyze financial statement spreads and understand cash flows.
• Review field examinations and understand collateral and financial trends indicated therein.
• Visit prospect locations and meet management of the business prior to closing for transactions over a predetermined amount.
• Gain a thorough understanding of the prospect’s business and the company’s asset conversion cycle.
• Review reporting requirements and processing with clients.
• Analyze debtor information in conjunction with Debtor Credit Manager.
• Prepare the credit narrative for appropriate approval.
• Conduct and document the pre-funding process and oversee the efforts of the Client Analyst assigned to the transaction.
• Oversee closing documentation process and effectively negotiate with prospect.
• Mentor and train analysts, field examiners and less experienced business development representatives.
• Other duties as assigned.

What You Will Need:

• Bachelor’s degree or equivalent education and work experience.
• 3+ years relevant experience.
• Business Acumen, Customer Focus, Collaborates, Communication Skills, Negotiating

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range:  $72,000 – $120,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward’s Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

Headquarters: Remote - Canada

About the Role

As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention.

Who you are

• Skilled at building trust and maintaining relationships with stakeholders at various organizational levels, including executives
• Action-oriented, analytical, and collaborative in approach to customer success and issue resolution
• Dedicated to delivering measurable customer value and ensuring satisfaction throughout the customer lifecycle
• Strong verbal and written communication skills, comfortable handling both strategic discussions and technical conversations
• Solid technical understanding of SaaS products, including internet technologies, networking, and email security solutions
• Proven track record of driving product adoption and supporting long-term customer growth

What you will do

• Act as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planning
• Deliver regular business reviews (QBRs/EBRs), clearly communicating ROI and aligning on success metrics to support retention and expansion
• Understand customers’ industries, goals, and challenges to provide tailored recommendations and align internal and external stakeholders on success objectives
• Promote awareness and usage of key platform features, provide ongoing education, and identify opportunities for expanded adoption
• Proactively monitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share actionable insights
• Maintain expert knowledge of the product roadmap and communicate relevant updates and enhancements to customers
• Coordinate with internal teams to develop and execute customer success plans, addressing risks before they impact engagement or satisfaction

Must Haves

• 5+ years of experience in enterprise SaaS, with at least 3+ years in Customer Success, TAM, or support roles
• Proven ability to manage large customer portfolios and develop long-term relationships, including at the executive level
• Excellent communication, presentation, and organizational skills, capable of managing both strategic and technical conversations effectively
• Strong problem-solving skills and experience resolving escalations while maintaining a positive customer experience
• Proficiency with CRM and case management tools such as Salesforce and Jira
• Technical proficiency related to internet technologies, networking, and email security products
• Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience

#LI-EM3

A note on AI in our process: 
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.

Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.

To apply: https://weworkremotely.com/remote-jobs/abnormal-customer-success-manager-canada-toronto

About Us:

Spreedly is the world’s leading Open Payments Platform. Founded in 2007 and headquartered in Durham, NC, the company gives mid-market and enterprise businesses the infrastructure to connect to any payment gateway, processor, or fraud tool through a single API. The platform is vendor-agnostic by design, meaning customers are never locked into a single provider and never need to rebuild their payments stack to access new capabilities.

The core business problem Spreedly solves is real and costly: global merchants face a fragmented payments ecosystem, where every new market, payment method, or fraud tool typically requires a separate, time-consuming integration. Spreedly eliminates that complexity, enabling companies to route transactions intelligently, secure cardholder data, prevent fraud, and expand into new markets without heavy engineering overhead.

About the Role:

As an EnterpriseAccount Manager at Spreedly, you’ll act as a strategic advisor and growth partner to a defined portfolio of high-value customers. You’ll own retention and expansion across complex accounts and build multi-threaded relationships that uncover value and strengthen customer commitment. This role requires curiosity and commercial discipline, blending relationship development with commercial execution. It requires the ability to manage both transactional details and strategic outcomes.

You will succeed by proactively aligning stakeholders, identifying opportunities for value improvement or acceleration, and guiding customers through Spreedly’s evolving platform. Your role will contribute to Spreedly’s growth by driving insights at the account level, expanding relationships with stakeholders, and ensuring that customers fully realize the benefits of our payments orchestration platform. Achieving success requires a thoughtful and consultative approach, along with the ability to support alignment across different functions. This role is ideal for someone who thrives in complex environments, enjoys solving customer challenges, and is energized by a culture of continuous learning and growth.

This is a US-based customer-facing role supporting primarily US customers and cross-functional teams operating within US business hours. Success in this role requires regular travel within the United States and the ability to work in alignment with US customer and internal stakeholder schedules.

Responsibilities:

• Own a book of high-value customer accounts (~$3M+ in ARR)
• Lead account planning and deliver quarterly business reviews with clear success metrics
• Build strategic multi-threaded relationships across customer organizations
• Conduct strategic account planning and maintain a proactive customer engagement cadence
• Collaborate cross-functionally to unblock value and influence internal roadmap decisions
• Accurately forecast retention, expansion, and potential risk within your portfolio
• Analyze product usage and customer data to identify growth opportunities and risks
• Drive execution on renewal and upsell strategies, including contract structuring
• Provide market and customer insights to inform GTM evolution and segmentation strategy
• Contribute to customer stories, reference programs, and pricing feedback loops
• Leverage AI tools to enhance account planning, data analysis, and customer insights

Requirements:

• 3+ years of experience in Account Management, Customer Success, or B2B SaaS Sales,  with quota-carrying or expansion responsibilities
• Background in payments, fintech, or infrastructure SaaS
• Experience with consumption-based or API-first SaaS models
• Proven track record managing $3M+ ARR with high retention and growth outcomes
• Excellent communication, value-based selling, and stakeholder management skills
• Operational discipline with systems like Salesforce, Clari, and account planning tools
• Ability to independently manage multiple priorities while influencing cross-functional outcomes
• Willingness to travel

Additional Skills We Value

• Operational comfort in hybrid customer models (e.g., self-serve, mid-market, enterprise)
• Experience in startup-to-growth SaaS stages, including operational scaling
• Demonstrated success during high-growth scaling periods ($20M–$100M ARR)
• Experience navigating evolving product offerings and pricing models

We Offer US-based Employees:

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid options
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)
• $1,000 annual professional development stipend
• Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
• Access to company-paid professional coaching service
• Visits to HQ in Durham, North Carolina for remote employees

Spreedly Product Offering:

Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

Connect— A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection.

Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale.

Optimize— Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates.

Protect— A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly’s acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform.

Resolve— Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant’s entire payment operation.

More Coming Soon! - Keep your eyes peeled for a new product launch by EOY ‘26

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What It’s Like to Work Here:

We describe our team as “Spreedlings”: diverse, forward-thinking, and driven by a shared belief that a more open payments ecosystem benefits everyone. The company operates with a culture built on transparency, courageous collaboration, and self-driven leadership. The team values simplicity in both product and process, and approaches problem-solving with genuine curiosity.

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We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here.

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Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.

At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.

–

#LI-AE1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our mission: e liminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We’re building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Please note: This position requires working out of our NYC office 3x a week at 60 Madison Ave.

The Senior Business Development Representative (BDR) is responsible for building and maintaining an excellent working relationship with our Marketing and Account Executives. This position will be a major change agent at Spring Health, having impact and influence with a high degree of autonomy and flexibility. The ideal candidate enjoys testing and learning to ultimately become an effective seller and leader. In addition, we are seeking creative and passionate individuals eager to develop their skill sets to be successful long term in their careers who believe in honesty and transparency.

What you’ll be doing:

• Help develop outreach strategy, content, in-bound lead process, and development programs for the BDR team
• Prospect into Fortune 1000 companies and other employers through a combination of email, phone call, and other sales channels
• Generate sales-ready meetings and opportunities for Account Executive using Spring Health’s qualification criteria
• Provide accurate lead distribution and thorough discovery to the assigned Account Executive
• Develop all of the critical skills to accelerate a successful career in Sales

What you’ll bring:

• You have 1-2 years of experience in business development, sales, recruiting, customer-facing work, partnerships, or another sales-adjacent role. Direct outbound prospecting experience is preferred.
• You have demonstrated success working toward measurable goals and can explain how you used feedback or data to improve your results.
• You are a creative prospector who is comfortable with traditional outreach methods and motivated to experiment with new tools and approaches.
• You communicate clearly and confidently, ask thoughtful questions, and can tailor a message to different audiences.
• You are organized, attentive to detail, and able to manage a high volume of activity without sacrificing follow-through or quality.
• You are highly coachable, collaborative, and invested in your professional growth and long-term sales career
• You are able to work 40 hours per week with a standard schedule of 8:30 AM – 5:00 PM (includes a 30-minute unpaid lunch break), Monday through Friday

The target hourly pay for this position is $33.89 per hour and is part of a competitive total rewards package including benefits, variable commission. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

The Basics:

Tanium is seeking a Social Media Manager to lead and execute the company’s social media presence across key platforms. This role is responsible for developing and managing content strategies that elevate Tanium’s brand, engage target audiences, and support broader communications and marketing objectives. The ideal candidate brings a creative yet data-driven approach to social media and thrives in a fast-paced, collaborative environment.

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.

What you’ll do:

• Develop and execute a comprehensive social media strategy aligned with Tanium’s brand voice, messaging, and business objectives across platforms including LinkedIn, X (Twitter), Instagram, and YouTube.
• Plan, create, schedule, and publish engaging organic content including copy, graphics, and video in coordination with internal teams and external creative partners.
• Monitor social media channels daily, responding to comments, messages, and mentions in a timely and on-brand manner to foster community engagement.
• Analyze social media performance metrics and produce regular reporting on key KPIs, using insights to optimize content strategy and inform stakeholder decisions.
• Collaborate cross-functionally with Communications, Demand Generation, Product Marketing, and Design teams to align social content with campaigns, product launches, and company announcements.
• Stay current on social media trends, platform updates, and competitor activity, proactively identifying opportunities to enhance Tanium’s digital presence.
• Partner with internal subject matter experts and executives to develop thought leadership content that amplifies Tanium’s voice in the cybersecurity industry.
• Manage and maintain a social media content calendar, ensuring consistent publishing cadence and alignment with the broader communications editorial calendar.
• Produce and manage LinkedIn Live programming and video content, including coordination with speakers, live moderation, and post-event repurposing across channels.
• Provide real-time social media coverage at industry conferences and events, including live posting, on-site content capture, and post-event amplification.

We’re looking for someone with:

• Education

  • Bachelor’s degree in Communications, Marketing, Journalism, or a related field, or equivalent experience

• Experience

  • 2-5 years of experience managing social media channels for a B2B technology or enterprise software company, or equivalent experience in a related industry
  • Demonstrated experience developing and executing organic social media strategies that drive measurable engagement and brand awareness
  • Experience using social media management and analytics platforms such as Sprout Social, Hootsuite, Sprinklr, or similar tools
  • Experience collaborating with creative, marketing, and communications teams in a fast-paced, deadline-driven environment

• Other

  • Strong understanding of major social media platforms (LinkedIn, X/Twitter, YouTube, Instagram) and their respective best practices for B2B audiences
  • Proficiency with social media management tools and analytics platforms
  • Excellent writing and editing skills with the ability to adapt tone and voice for different platforms and audiences
  • Familiarity with basic graphic design tools such as Canva or Adobe Creative Suite preferred
  • Ability to interpret data and translate social media metrics into actionable insights and clear stakeholder reporting
  • Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously
  • Travel Requirements: 25%

About Tanium

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.

Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit www.tanium.com and follow us on LinkedIn and X.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get

The annual base salary range for this full-time position is $90,000 to $135,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.

Please be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Company Description

Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, “whatever makes them pink”.

lastminute.com is part of lm group, publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

Job Description

JOB DESCRIPTION

We are looking for an AI Automation Engineer to help us power up the traveller’s journey for millions of holidaymakers. If you are passionate about designing & building AI solutions, keep on reading, as you might be the perfect fit for this job.

The job in brief:

Job Title -  AI Automation Engineer

Working model -  hybrid from Switzerland

Team -  you will join the Automation Engineering team within the Automation department.

Level - Professional

Location -  Chiasso, Switzerland (only for hybrid positions)

Contract -  Permanent - full-time (EUR 36 h/week)

What your impact will be:

• Build and scale n8n automation workflows.

Design, build, and maintain production-grade workflows on our self-hosted n8n Enterprise platform (AWS EKS), supporting business units across the company and helping grow our Citizen Developer / self-service automation program.

• Design and build custom AI solutions.

Develop applications and tools that use AI to support key business processes. These solutions will be tailored to specific needs across different departments.

• Connect AI tools with our systems.

Integrate external AI platforms (such as OpenAI, Google Gemini or Anthropic Claude) with our existing tools using APIs, low-code platforms like n8n, and custom connectors.

• Contribute to our governed knowledge layer.

Support and extend our Company Context / Universal RAG Knowledge Base, including document ingestion pipelines, retrieval quality, and access governance.

• Work with natural language processing (NLP).

Create tools for analyzing conversations, automating emails, and generating insights from customer interactions.

• Build generative AI solutions.

Use generative AI to automate tasks like content creation and communication personalization.

• Maintain and improve systems.

Update code, monitor system performance, and retrain models regularly to ensure everything runs smoothly.

• Collaborate with tech teams.

Work closely with data engineers, DevOps, and other developers to make sure AI tools are scalable and reliable.

What You Might Build:

• n8n workflows automating cross-department processes

• NLP-based systems that analyze calls and emails

• RAG-powered assistants and chatbots grounded in our Company Context knowledge base

• Virtual assistants and chatbots to support internal teams

• Recommendation engines that guide real-time sales or support actions

• Automated tools to generate personalized content

• Dashboards and reporting tools that surface AI-generated insights

Your expertise:

• 3+ years of hands-on AI development:

You’ve built and shipped AI solutions that led to real business impact—whether that’s increased revenue, reduced cost, or improved customer satisfaction (NPS).

• Fast, practical builder:

You move quickly from idea to working prototype, and improve as you go. You aim for results, not perfection.

• End-to-end problem solver:

You take ownership from idea to deployment—writing documentation only when needed, and focusing on what works.

• Strong technical troubleshooting:

You can quickly find the cause of technical issues using logs, dev tools, or pattern matching.

• Security-aware mindset:

You understand authentication, authorization scopes, and safe handling of credentials.

• Communicator and storyteller:

You present your ideas clearly, show live demos with confidence, and help business teams understand the value of your work.

Your Skills and Tools

• Automation Platforms:

Hands-on experience with n8n (or similar low-code platforms such as Make, Zapier), including self-hosted/enterprise deployments.

• Languages:

Proficiency in Python and/or JavaScript.

• AI/ML Development:

Experience with LLMs (e.g. Claude, Gemini, OpenAI), prompt engineering, and building agentic workflows; familiarity with ML frameworks such as TensorFlow or PyTorch is a plus.

• RAG & Knowledge Systems:

Experience with retrieval-augmented generation, vector databases, and document ingestion pipelines.

• Data & APIs:

Strong understanding of APIs, cloud-based infrastructure, and microservices architecture.

• Software Practices:

Familiar with Git, CI/CD pipelines, and the full software development lifecycle.

• Cloud & Deployment:

Comfortable working with cloud platforms (AWS, Azure, GCP), container tools (Docker, Kubernetes), and serverless architectures.

Selection process steps*:

- HR interview (10-30 minutes)

- 1st interview (Manager): soft skills + technical knowledge

- Business/Technical Case

- Offer extended

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:

By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

We are looking for a proactive and detail oriented Account Executive in our PR Team to support the planning and execution of integrated PR campaigns. The role involves managing client coordination, media relations, and content development while working closely with managers and cross-functional teams.

Key Responsibilities:

• Execute PR campaigns across media relations, thought leadership, and brand storytelling
• Draft first draft of plans, press releases, media pitches, bylines, and client communication
• Build and maintain strong relationships with relevant media and influencers
• Coordinate client deliverables, timelines, and internal teams and be a good counsel to them
• Check coverage reports, prepare annual/ quarter reports, and support campaign evaluations

Key Requirements:

• 1–2 years of experience in PR/communications (agency experience preferred)
• Strong writing, editing, and storytelling skills
• Solid understanding of media landscape and news cycles
• Ability to manage multiple accounts and deadlines
• Professional client-handling and presentation skills

Why Join Us:

• Opportunity to work on leading brands in Corporate/Health/Tech sector
• Fast-paced learning environment with growth opportunities
• Collaborative, people-first culture
• Hybrid working model #LI-Hybrid #LI-AB1

About FINN Partners, Inc

Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to almost $170 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full-service marketing and communications company’s record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,400 professionals across 34 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Atlanta, Bangalore, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Guam, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Vancouver and Washington D.C.

The Basics:

Tanium is seeking a Social Media Manager to lead and execute the company’s social media presence across key platforms. This role is responsible for developing and managing content strategies that elevate Tanium’s brand, engage target audiences, and support broader communications and marketing objectives. The ideal candidate brings a creative yet data-driven approach to social media and thrives in a fast-paced, collaborative environment.

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX; Bellevue, WA; Durham, NC; Emeryville, CA; or Reston, VA.

What you’ll do:

• Develop and execute a comprehensive social media strategy aligned with Tanium’s brand voice, messaging, and business objectives across platforms including LinkedIn, X (Twitter), Instagram, and YouTube.
• Plan, create, schedule, and publish engaging organic content including copy, graphics, and video in coordination with internal teams and external creative partners.
• Monitor social media channels daily, responding to comments, messages, and mentions in a timely and on-brand manner to foster community engagement.
• Analyze social media performance metrics and produce regular reporting on key KPIs, using insights to optimize content strategy and inform stakeholder decisions.
• Collaborate cross-functionally with Communications, Demand Generation, Product Marketing, and Design teams to align social content with campaigns, product launches, and company announcements.
• Stay current on social media trends, platform updates, and competitor activity, proactively identifying opportunities to enhance Tanium’s digital presence.
• Partner with internal subject matter experts and executives to develop thought leadership content that amplifies Tanium’s voice in the cybersecurity industry.
• Manage and maintain a social media content calendar, ensuring consistent publishing cadence and alignment with the broader communications editorial calendar.
• Produce and manage LinkedIn Live programming and video content, including coordination with speakers, live moderation, and post-event repurposing across channels.
• Provide real-time social media coverage at industry conferences and events, including live posting, on-site content capture, and post-event amplification.

We’re looking for someone with:

• Education

  • Bachelor’s degree in Communications, Marketing, Journalism, or a related field, or equivalent experience

• Experience

  • 2-5 years of experience managing social media channels for a B2B technology or enterprise software company, or equivalent experience in a related industry
  • Demonstrated experience developing and executing organic social media strategies that drive measurable engagement and brand awareness
  • Experience using social media management and analytics platforms such as Sprout Social, Hootsuite, Sprinklr, or similar tools
  • Experience collaborating with creative, marketing, and communications teams in a fast-paced, deadline-driven environment

• Other

  • Strong understanding of major social media platforms (LinkedIn, X/Twitter, YouTube, Instagram) and their respective best practices for B2B audiences
  • Proficiency with social media management tools and analytics platforms
  • Excellent writing and editing skills with the ability to adapt tone and voice for different platforms and audiences
  • Familiarity with basic graphic design tools such as Canva or Adobe Creative Suite preferred
  • Ability to interpret data and translate social media metrics into actionable insights and clear stakeholder reporting
  • Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously
  • Travel Requirements: 25%

About Tanium

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.

Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit www.tanium.com and follow us on LinkedIn and X.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get

The annual base salary range for this full-time position is $90,000 to $135,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.

Please be aware of job offers coming from people claiming to be Tanium employees. Tanium employees will only use @tanium.com email addresses to communicate with you, will have video interviews with you, and will never ask you for money.

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

For more information on how Tanium processes your personal data, please see our Privacy Policy.

Company Description

Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, “whatever makes them pink”.

lastminute.com is part of lm group, publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

Job Description

JOB DESCRIPTION

We are looking for an AI Automation Engineer to help us power up the traveller’s journey for millions of holidaymakers. If you are passionate about designing & building AI solutions, keep on reading, as you might be the perfect fit for this job.

The job in brief:

Job Title -  AI Automation Engineer

Working model -  hybrid from Switzerland

Team -  you will join the Automation Engineering team within the Automation department.

Level - Professional

Location -  Chiasso, Switzerland (only for hybrid positions)

Contract -  Permanent - full-time (EUR 36 h/week)

What your impact will be:

• Build and scale n8n automation workflows.

Design, build, and maintain production-grade workflows on our self-hosted n8n Enterprise platform (AWS EKS), supporting business units across the company and helping grow our Citizen Developer / self-service automation program.

• Design and build custom AI solutions.

Develop applications and tools that use AI to support key business processes. These solutions will be tailored to specific needs across different departments.

• Connect AI tools with our systems.

Integrate external AI platforms (such as OpenAI, Google Gemini or Anthropic Claude) with our existing tools using APIs, low-code platforms like n8n, and custom connectors.

• Contribute to our governed knowledge layer.

Support and extend our Company Context / Universal RAG Knowledge Base, including document ingestion pipelines, retrieval quality, and access governance.

• Work with natural language processing (NLP).

Create tools for analyzing conversations, automating emails, and generating insights from customer interactions.

• Build generative AI solutions.

Use generative AI to automate tasks like content creation and communication personalization.

• Maintain and improve systems.

Update code, monitor system performance, and retrain models regularly to ensure everything runs smoothly.

• Collaborate with tech teams.

Work closely with data engineers, DevOps, and other developers to make sure AI tools are scalable and reliable.

What You Might Build:

• n8n workflows automating cross-department processes

• NLP-based systems that analyze calls and emails

• RAG-powered assistants and chatbots grounded in our Company Context knowledge base

• Virtual assistants and chatbots to support internal teams

• Recommendation engines that guide real-time sales or support actions

• Automated tools to generate personalized content

• Dashboards and reporting tools that surface AI-generated insights

Your expertise:

• 3+ years of hands-on AI development:

You’ve built and shipped AI solutions that led to real business impact—whether that’s increased revenue, reduced cost, or improved customer satisfaction (NPS).

• Fast, practical builder:

You move quickly from idea to working prototype, and improve as you go. You aim for results, not perfection.

• End-to-end problem solver:

You take ownership from idea to deployment—writing documentation only when needed, and focusing on what works.

• Strong technical troubleshooting:

You can quickly find the cause of technical issues using logs, dev tools, or pattern matching.

• Security-aware mindset:

You understand authentication, authorization scopes, and safe handling of credentials.

• Communicator and storyteller:

You present your ideas clearly, show live demos with confidence, and help business teams understand the value of your work.

Your Skills and Tools

• Automation Platforms:

Hands-on experience with n8n (or similar low-code platforms such as Make, Zapier), including self-hosted/enterprise deployments.

• Languages:

Proficiency in Python and/or JavaScript.

• AI/ML Development:

Experience with LLMs (e.g. Claude, Gemini, OpenAI), prompt engineering, and building agentic workflows; familiarity with ML frameworks such as TensorFlow or PyTorch is a plus.

• RAG & Knowledge Systems:

Experience with retrieval-augmented generation, vector databases, and document ingestion pipelines.

• Data & APIs:

Strong understanding of APIs, cloud-based infrastructure, and microservices architecture.

• Software Practices:

Familiar with Git, CI/CD pipelines, and the full software development lifecycle.

• Cloud & Deployment:

Comfortable working with cloud platforms (AWS, Azure, GCP), container tools (Docker, Kubernetes), and serverless architectures.

Selection process steps*:

- HR interview (10-30 minutes)

- 1st interview (Manager): soft skills + technical knowledge

- Business/Technical Case

- Offer extended

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:

By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

Company Description

Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, “whatever makes them pink”.

lastminute.com is part of lm group, publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

Job Description

JOB DESCRIPTION

We are looking for an AI Automation Engineer to help us power up the traveller’s journey for millions of holidaymakers. If you are passionate about designing & building AI solutions, keep on reading, as you might be the perfect fit for this job.

The job in brief:

Job Title -  AI Automation Engineer

Working model -  hybrid from Switzerland

Team -  you will join the Automation Engineering team within the Automation department.

Level - Professional

Location -  Chiasso, Switzerland (only for hybrid positions)

Contract -  Permanent - full-time (EUR 36 h/week)

What your impact will be:

• Build and scale n8n automation workflows.

Design, build, and maintain production-grade workflows on our self-hosted n8n Enterprise platform (AWS EKS), supporting business units across the company and helping grow our Citizen Developer / self-service automation program.

• Design and build custom AI solutions.

Develop applications and tools that use AI to support key business processes. These solutions will be tailored to specific needs across different departments.

• Connect AI tools with our systems.

Integrate external AI platforms (such as OpenAI, Google Gemini or Anthropic Claude) with our existing tools using APIs, low-code platforms like n8n, and custom connectors.

• Contribute to our governed knowledge layer.

Support and extend our Company Context / Universal RAG Knowledge Base, including document ingestion pipelines, retrieval quality, and access governance.

• Work with natural language processing (NLP).

Create tools for analyzing conversations, automating emails, and generating insights from customer interactions.

• Build generative AI solutions.

Use generative AI to automate tasks like content creation and communication personalization.

• Maintain and improve systems.

Update code, monitor system performance, and retrain models regularly to ensure everything runs smoothly.

• Collaborate with tech teams.

Work closely with data engineers, DevOps, and other developers to make sure AI tools are scalable and reliable.

What You Might Build:

• n8n workflows automating cross-department processes

• NLP-based systems that analyze calls and emails

• RAG-powered assistants and chatbots grounded in our Company Context knowledge base

• Virtual assistants and chatbots to support internal teams

• Recommendation engines that guide real-time sales or support actions

• Automated tools to generate personalized content

• Dashboards and reporting tools that surface AI-generated insights

Your expertise:

• 3+ years of hands-on AI development:

You’ve built and shipped AI solutions that led to real business impact—whether that’s increased revenue, reduced cost, or improved customer satisfaction (NPS).

• Fast, practical builder:

You move quickly from idea to working prototype, and improve as you go. You aim for results, not perfection.

• End-to-end problem solver:

You take ownership from idea to deployment—writing documentation only when needed, and focusing on what works.

• Strong technical troubleshooting:

You can quickly find the cause of technical issues using logs, dev tools, or pattern matching.

• Security-aware mindset:

You understand authentication, authorization scopes, and safe handling of credentials.

• Communicator and storyteller:

You present your ideas clearly, show live demos with confidence, and help business teams understand the value of your work.

Your Skills and Tools

• Automation Platforms:

Hands-on experience with n8n (or similar low-code platforms such as Make, Zapier), including self-hosted/enterprise deployments.

• Languages:

Proficiency in Python and/or JavaScript.

• AI/ML Development:

Experience with LLMs (e.g. Claude, Gemini, OpenAI), prompt engineering, and building agentic workflows; familiarity with ML frameworks such as TensorFlow or PyTorch is a plus.

• RAG & Knowledge Systems:

Experience with retrieval-augmented generation, vector databases, and document ingestion pipelines.

• Data & APIs:

Strong understanding of APIs, cloud-based infrastructure, and microservices architecture.

• Software Practices:

Familiar with Git, CI/CD pipelines, and the full software development lifecycle.

• Cloud & Deployment:

Comfortable working with cloud platforms (AWS, Azure, GCP), container tools (Docker, Kubernetes), and serverless architectures.

Selection process steps*:

- HR interview (10-30 minutes)

- 1st interview (Manager): soft skills + technical knowledge

- Business/Technical Case

- Offer extended

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Eligibility criteria:

By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings.

Being a Partner Account Manager at iManage Means…

iManage is the system of record for the world’s most complex legal and professional services organizations. More than 80% of the AmLaw 100 & 200 run on iManage. The technology partners who build on this platform gain immediate access to that install base and the enterprise credibility that comes with it.

The partners who win in this ecosystem are the ones who extend the value of the iManage platform in ways that create real outcomes for shared customers. Your job is to find those partners, get them building, and support them to market so that the innovation they bring puts the customer at the center of everything. That is the flywheel that drives long-term growth for the partner, for iManage, and most importantly for the customers who depend on both. You are responsible for turning it.

Target Outcomes…

• Deliver partner territory royalty revenue and activation metrics that compound over time, with a forecast you can defend at every stage of the quarter
• Qualify and sign new technology partners into the iManage ecosystem with speed and commercial rigor
• Drive partners from first conversation to live integration to active royalty revenue generation
• Own an active, growing territory with clear activation status and expansion pipeline across every tier
• Build the programmatic playbooks that allow the partner ecosystem to scale beyond individual relationship management

iM Responsible For…

• Qualify and sign new partners. Own the full partner lifecycle from first conversation through first revenue report. Manage inbound partnership interest with speed and judgment. Evaluate fit against iManage’s ecosystem strategy, route candidates to the right program entry point, and own the commercial conversation from initial qualification through signed agreement and into early activation.
• Get partners building. The best partnerships are anchored in technology. Own the path from signed agreement to live integration and drive partners through the technical and commercial milestones required to build meaningfully on the iManage platform.
• Activate partners and take them to market. Once a partner is live, own their go-to-market activation. Enable partners on iManage’s product and positioning, connect them to the right internal resources, and drive joint marketing and sales activity that produces adoption. Measure success by live integrations and royalty revenue reported by active partners, not signed contracts.
• Manage your territory. Own your forecast. Run structured QBR cadence across your territory and know where every partner stands on activation, expansion, and royalty revenue contribution at every stage of the quarter. Surface problems before they escalate and come with solutions, not status updates.
• Build the playbook. Contribute to the onboarding frameworks, qualification criteria, and programmatic infrastructure that scale the partner ecosystem beyond individual relationship management. If you are doing something manually that should be systematized, build the system.
• Coordinate internally. Serve as the connective tissue between your partner territory and iManage’s Product, Engineering, and Marketing teams. Pull in the right resources at the right time and keep your team informed on territory health without being asked.

iM Qualified Because I Have…

• 5 to 10 years in partner management, ISV business development, technology alliances, or a closely related field at an enterprise SaaS company
• Demonstrated experience managing technology partners through the full lifecycle: qualification, commercial agreement, integration build, activation, and joint go-to-market
• Track record of owning and closing commercial partnership agreements, not just managing relationships after the deal is done
• Commercial fluency in partner economics, royalty models, and marketplace distribution; able to structure and close deals independently within defined authority levels
• Forecast discipline: you own a number and you know where it is coming from at every stage of the quarter. Pipeline hygiene, activation tracking, and QBR cadence are how you stay ahead of the forecast, not how you explain it after the fact
• Technical comfort sufficient to engage credibly with technical founders and engineering teams on API architecture, integration requirements, and platform capabilities

Bonus Points If I Have…

• Background in legal tech, practice management, or enterprise document and knowledge management
• Experience building on or selling through an ISV marketplace such as Salesforce AppExchange, Microsoft AppSource, or a comparable platform ecosystem
• Prior experience writing partner onboarding or activation playbooks from scratch
• Comfort operating in a high-inbound, fast-moving environment where prioritization is a daily discipline
• An existing network in the legal technology or enterprise SaaS partner community

The overall US annual base salary range for this position is $150,000 - $200,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.

Don’t meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn’t align perfectly with every qualification we encourage you to apply anyways!

iM Getting To…

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

iManage Is Supporting Me By…

• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Having multiple company wellness days each year to prioritize mental health and well-being.
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.

This position offers a competitive compensation package reflecting the hunting nature of the role: 70% base salary / 30% variable compensation based on net new partner acquisition (MRR or ACV of new partnerships).

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.

About iManage…

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.

So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage.

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Learn more at: www.imanage.com

Please see our recruitment privacy statement for more information on how we handle your personal data.

#LI-KN1

#LI-Remote

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Develop reports and analysis on various loan portfolios for processes such as concentration analysis, portfolio performance, etc. Provide support to routine and ad-hoc credit administration deliverables and analytical insights.

What You Will Do:

• Provide support in all aspects of the credit analytics, reporting, data mining, methodologies; ensuring proper support for all reserving requirements (quantitative and qualitative) associated with decisions
• Analyzes and reports on credit memo and write-off activity and monitors and communicates credit concerns to management
• Provide support to ensure documentation is completed for internal and external stakeholders, and that effective change management is in place
• Identify and execute opportunities for process improvement and standardization across business lines for the organization
• Drive standard definitions around key data elements and identify and support projects related to achieving data consistency, availability and quality
• Provide support and assist in driving the identification and implementation of technology solutions to reduce manual processes, enhance controls, improve cycle times, and support consistency where practical
• Collaborate with leadership to enable an efficient data capture, reporting, and forecasting process
• Conduct special studies on targeted portfolio risks; analyze and recommend changes to data improvement, portfolio setting and other key parameter settings such as correlation structure, probability of default/loss given default correlation, loan prepayment, etc.
• Other duties as assigned.

What You Will Need:

• Bachelor’s degree or equivalent education and work experience.
• 3+ years experience.
• Experience in quantitative methods/techniques, statistics, predictive modeling, data science or other analytical disciplines, required.
• Experience with lending software, SSRS, Crystal Reports, Oracle BI, Tableau, Microsoft Access, or similar applications, preferred.
• Credit Risk Management work experience, inclusive of loss forecasting within a regional financial institution is preferred
• Written and verbal communication
• Attention to detail
• Driven and self-directed yet collaborative in approach
• Strong business and technical acumen and ability
• Solid understanding of lending practices and processes

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range:  $60,000 – $100,500

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.

This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward’s Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/