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Design Creative Director| Director, Design (Hybrid) at Rewards Network

Lead an internal design team and external creative partners to develop and maintain cohesive brand identity across marketing, product, and digital/physical experiences for Rewards Network and 20+ white-label loyalty programs.

Lead Hybrid Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners’ loyalty programs.

Our Culture

At Rewards Network, you’ll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company’s success. We take pride in partnering with the world’s most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The In-House Creative Director is the guardian of the visual representation of our brand. You will lead an internal team of designers, and external content teams to build differentiated, consistent, sophisticated, recognizable, and engaging brand experiences across every instance where Rewards Network is present: marketing, product, service, digital and physical spaces.

The scope extends well beyond our own brand. Rewards Network powers nearly 20 white label, well established loyalty programs, giving you the opportunity to represent and bring to life some of the most recognized brands globally while ensuring each experience is distinctive, engaging, and true to the partner’s brand.

By working cross-functionally across every team, you ensure that brand identity and integrity shines consistently for our restaurant customers, our loyalty partners, our dining members, our investors, and broadly across our industry.  By deeply understanding the competitive landscape, you ensure that our brand is recognized amongst our competitors by differentiated, sophisticated design that communicates thought leadership and success.

This is a hybrid position and requires in-office presence Tuesday through Thursday each week in Chicago.

What you’ll bring to the table: (Responsibilities)

  • Brand Stewardship: Evolve and protect the overarching visual identity, tone of voice, and design standards across all corporate assets and deliverables.
  • Experiential & Spatial Direction: Partner with events and field teams to translate brand pillars into physical touchpoints.
  • Campaign Execution: Support multi-channel marketing campaigns and offer strategies from concept to execution across Rewards Network brand and all personalized partner brands.
  • Product & Brand Storytelling: Create compelling visuals for different restaurant offer types across many different customer segments and partners.
  • Translate new product and technical features, AI innovations, and complex ecosystem value propositions into clear, emotionally resonant, and accessible creative narratives.
  • Design System & Brand Governance: Scale, evolve, and maintain comprehensive design systems and brand guidelines that operate effectively across every touchpoint and communication vehicle across all functions (marketing, product, sales, service).
  • Interactive & Digital Craft Leadership: Direct the creation of cutting-edge digital experiences, including immersive web animations and videos, sales enablement materials, product explanations / demonstrations / tutorials, customer testimonials, and leadership thought pieces.
  • Creative Operations & Scaling: Build and optimize agile creative workflows, determine tooling/technology needs (such as Figma, Adobe CC, and emerging AI-assisted pipelines), and efficiently allocate internal team resources or external agency partners.
  • Cross-Functional Collaboration: Partner closely with Marketing, Product Management, Product Marketing, Partnerships, Engineering, Field and Service teams to co-create and support go-to-market (GTM) strategies.
  • Content Production: Oversee production, use, and implementation of high-volume, photography, videography, and promotional campaigns for all channels.
  • Team Cultivation & Mentorship: Lead and inspire an internal team of designers and copywriters, fostering a high-performance culture of experimentation and craft.
  • Company Values: Exude Rewards Network’s company values: be open, honest and direct; put customers at the center of everything we do, set a high bar and achieve it, think and act like an owner and always with integrity, presume trust, celebrate others, and have fun.

Do you have the right mix of ingredients: (Requirements)

  •  Ability to build and govern brand identity systems to ensure a more cohesive and thoughtful brand.

  • Balancing Rewards Network innovation with partner brand standards. Produces distinctive co-branded creative while staying compliant with an airline or hotel partner’s brand book and approvals.

  • Multi-channel experience in email, paid social, display, landing pages, app UI, print and event. Performance driven creative that drives leads, sales, spend in marketplace.

  • Team leadership and development. critique that raises work without crushing it, career pathing, workload tri-age across 2 to 6 designers.

  • Expert in Figma, Adobe CC, project management software, presentation tools like PowerPoint, AI tools.

  • Creative operations. Intake, briefing, routing, review cycles, version control, asset classification.

  • Stakeholder navigation and presentation with the ability to defend work and thought process to leadership, partner teams, and executives in the business.

  • Vendor and freelance management with the ability to source, scope, brief, budget, and QC for photographers, videographers, animators, and overflow capacity.

Education, Certifications and Experience:

  • Bachelor’s degree in art, design, marketing, business, or related field.
  • 6+ years of experience in creative, marketing, or design with at least 2 years of leadership experience.
  • Demonstrated experience leading a portfolio of multiple concurrent, related programs from inception to launch.
  • Experience working with creative tools, systems and technologies.
  • Experience presenting program-level status to executives and senior-leaders.

What you’ll love about us:

Comprehensive benefits package, which includes:

  • This is a full-time, exempt position and the base compensation for this opening in Chicago is expected to be $140,000-$160,000 annualized, depending on level, candidate experience, skills, and other factors. This position will be eligible for an annual bonus program with a 15% bonus target for total at target of $161,000-$195,500.
  • Competitive Paid Time Off and company holidays
  • Generous dining reimbursement when you dine with our restaurant clients
  • 401(k) plan with a company match
  • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
  • Partnership with Rx n Go, offering certain prescriptions for free
  • Two dental plan options and a vision plan
  • Flexible Spending Accounts and a pre-tax commuter benefit program
  • Accident, Critical Illness, and Hospital Indemnity Insurance Plans
  • Short Term and Long Term disability
  • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
  • Employee Life Assistance Program
  • Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations
  • Catered lunches provided on Tuesday’s in our Chicago office

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$140,000—$160,000 USD

Read the full description
Sales Chiropractic Business Development Team Lead at Prompt EMR

Leads and coaches a chiropractic business development team while contributing individual sales prospecting and qualification efforts to drive market growth.

Lead Hybrid Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

Job Title: Chiropractic Business Development Team Lead - Remote or Hybrid

Full Time, Days - Occasional evening and weekend work

Prompt is revolutionizing healthcare by delivering highly automated, modern software to rehab therapy and chiropractic practices, the teams within, and the patients they serve. As one of the fastest-growing companies in the therapy EHR space and an emerging leader in chiropractic technology, we are looking for a Chiropractic Business Development Team Lead to help us accelerate Prompt’s growth within the chiropractic market.

Why Work for Prompt?

  • BIG Challenges: At Prompt, we are solving complex and unique problems that have plagued healthcare practices for decades.

  • Talented People: Prompt didn’t happen by chance. It’s a team of incredibly talented and proven individuals who joined forces to build exceptional software for rehab and chiropractic practices.

  • Healthy Approach: This isn’t an investment bank. We work long hours when needed, but at Prompt you own your workload, and the organization values smart work over simply working more hours.

  • Positive Impact: Prompt helps practices operate more efficiently, grow their businesses, and deliver better patient care. We’re helping modernize an industry that has historically relied on fragmented, manual, and outdated technology.

The Role

Prompt has built an industry-leading Business Development organization, and Chiropractic is one of our key growth markets.

We are looking for a competitive, data-driven, highly motivated Chiropractic Business Development Team Lead to help lead and scale our Chiropractic BDR team.

You will report to the Manager of Business Development and serve as a frontline leader for the Chiropractic BDR team, helping drive performance, develop talent, and continuously improve how Prompt goes to market within the chiropractic community.

This is a player-coach role with a combination of individual contributor and leadership responsibilities. The ideal candidate is excited about developing people while remaining close to the work including prospecting, testing messaging, understanding the chiropractic buyer, and helping the team create qualified opportunities.

This role is also an excellent opportunity for someone interested in continuing on a Sales Leadership career track.

Key Responsibilities

  • Coach and develop Chiropractic BDRs through regular 1:1s, call reviews, role plays, live coaching, and real-time feedback focused on prospecting, discovery, qualification, objection handling, and demo setting.

  • Drive team performance against daily, weekly, and monthly activity and demo goals, using performance data to identify gaps and create clear action plans to improve results.

  • Own the day-to-day execution of the Chiropractic BDR motion, ensuring the team remains focused on the highest-value accounts, campaigns, messaging, and opportunities within the chiropractic market.

  • Develop deep expertise in the chiropractic buyer, including common practice workflows, operational challenges, technology pain points, competitive solutions, and the priorities of chiropractors and chiropractic practice leaders.

  • Lead by example by maintaining strong personal prospecting habits and demonstrating effective calling, messaging, follow-up, discovery, and objection-handling techniques.

  • Monitor team metrics and KPIs, including calls, connects, conversations, demos booked, demos arrived, conversion rates, pipeline generated, and quota attainment.

  • Use data to improve team effectiveness, identifying trends across individual reps, campaigns, lead sources, messaging, and segments and translating those insights into coaching or process changes.

  • Provide ongoing sales coaching based on individual performance data, call recordings, observed behaviors, and demonstrated skill gaps.

  • Support onboarding and ramping of new Chiropractic BDRs by facilitating training, role plays, shadowing, systems education, chiropractic market education, and early-stage coaching.

  • Reinforce sales processes and Rules of Engagement, ensuring BDRs consistently follow Prompt’s qualification criteria, CRM requirements, prospecting workflows, and account ownership standards.

  • Continuously improve our chiropractic messaging and talk tracks by identifying what resonates with chiropractic prospects and helping the team translate Prompt’s capabilities into compelling business value.

  • Identify opportunities for process improvement and communicate market trends, prospect feedback, competitive intelligence, challenges, and recommendations to BDR leadership.

  • Create accountability within the team by setting clear expectations, following up on commitments, reinforcing high standards, and addressing performance issues early.

  • Partner closely with Chiropractic AEs to improve qualification, BDR-to-AE handoffs, SAL-to-SQL conversion, account strategy, and overall pipeline quality.

  • Partner cross-functionally with Marketing, Sales, Product, and other teams to strengthen Prompt’s chiropractic go-to-market strategy and ensure market feedback reaches the appropriate stakeholders.

  • Support chiropractic-specific campaigns and strategic initiatives, including outbound campaigns, conferences and events, new market initiatives, messaging tests, and prospecting pilots.

  • Help motivate and engage the team by fostering a culture that is positive, competitive, collaborative, accountable, and focused on continuous improvement.

  • Support performance management by documenting coaching, identifying recurring performance gaps, and partnering with BDR leadership on development plans when appropriate.

  • Stay current on Prompt’s product, the chiropractic market, and the competitive landscape, ensuring the team can confidently articulate why Prompt is uniquely positioned to help chiropractic practices operate more efficiently and grow.

  • Serve as the first point of contact for day-to-day Chiropractic BDR questions, helping reps troubleshoot accounts, prospecting strategies, qualification questions, workflows, and challenging conversations.

  • Contribute to hiring and interviewing by participating in candidate interviews and helping identify high-potential BDR talent.

  • Bring the voice of the chiropractic market back to leadership, identifying recurring prospect needs, objections, competitive themes, and emerging opportunities that can help shape Prompt’s broader chiropractic strategy.

Minimum Requirements

  • 3+ years of BDR, SDR, sales, or relevant business development experience

  • Previous experience working within the chiropractic industry, chiropractic technology, healthcare SaaS, EMR, or a related healthcare market strongly preferred

  • 6–12+ months of leadership, mentorship, Team Lead, or people management experience preferred

  • Demonstrated success meeting or exceeding individual sales or business development goals

  • Strong understanding of outbound prospecting, qualification, pipeline generation, and sales development fundamentals

  • Possess a growth mindset and a desire to continually improve as both a salesperson and people leader

  • Passion for coaching, empowering, and developing team members by identifying individual strengths and areas of opportunity

  • Comfortable using performance data and KPIs to identify trends, diagnose problems, and drive action

  • Ability to thrive in an autonomous environment, navigate ambiguity, and proactively take initiative

  • Ability to effectively delegate tasks and projects while understanding individual strengths and team capacity

  • Highly proficient written and verbal communication skills

  • Comfortable navigating challenging conversations and providing direct, constructive feedback

  • Ability to exercise sound judgment, seek leadership support when appropriate, and return to teammates with thoughtful, solutions-oriented responses

  • Comfortable leading team meetings, trainings, role plays, and educational sessions

  • Ability to communicate and collaborate effectively across Sales, Marketing, Product, and other teams

  • Passion for learning software, technology, healthcare, and the chiropractic market

  • Ability to balance multiple priorities in a fast-moving environment and put in additional hours when necessary

  • Proven ability to manage multiple projects, shift priorities quickly, meet deadlines, and maintain professional composure

  • Comfortable owning your workload while knowing when to escalate or ask leadership for support

  • Proficient with Word, Excel, PowerPoint, Google Workspace, Slack, and CRM/sales technology

What Success Looks Like

A successful Chiropractic BDR Team Lead doesn’t just help the team hit its number. They help build a stronger chiropractic growth engine for Prompt.

Success in this role means:

  • Chiropractic BDRs consistently achieve or exceed performance expectations.

  • Reps demonstrate measurable improvement in prospecting, discovery, qualification, and live conversation skills.

  • New BDRs ramp quickly and effectively.

  • Chiropractic pipeline grows in both volume and quality.

  • BDR-to-AE handoffs and downstream conversion continue to improve.

  • The team develops stronger chiropractic-specific messaging and market expertise.

  • Leadership has greater visibility into what’s working, what’s not, and where new opportunities exist within the chiropractic market.

  • The Chiropractic BDR team operates with a high level of accountability, energy, collaboration, and ownership.

Perks - What You Can Expect

Perks - What you can expect:

  • Competitive salaries

  • Remote/hybrid environment

  • Potential equity compensation for outstanding performance

  • Flexible PTO

  • Company-wide sponsored lunches

  • Company paid disability and life insurance benefits

  • Company paid family and medical leave

  • Medical, dental, and vision insurance benefits

  • Discounted pet insurance

  • FSA/DCA and commuter benefits

  • 401k

  • Complimentary subscription to digital fitness classes and wellness content

  • Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. Please don’t hesitate to inquire with our team.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees

Prompt Therapy Solutions, Inc is an E-Verify Employer.

Read the full description
Engineer Head of Engineering, Rewards at Moniepoint Group

Leads a team of engineers to build and scale Moniepoint's rewards platform, managing platform architecture, team expansion, and feature development across consumer and business segments.

Lead Hybrid Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Spain

Some of our most mission-critical team members are based in Spain, having joined us from companies like Wise and Glovo. Moniepoint is one of the largest and fastest-growing digital banks in Africa, and this is an opportunity to work on genuinely impactful problems: disrupting financial services at scale in emerging markets, and building systems and products that process hundreds of billions of dollars in transaction volume annually for tens of millions of people.

So, now we are looking for our Head of Engineering, Rewards to join us in Spain.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer’s hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

  • Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.
  • Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.
  • Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.
  • Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
  • Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
  • Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
  • Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
  • Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.
  • Build the platform to serve customers across multiple geographies as Moniepoint expands.
  • Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

  • Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.
  • Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.
  • Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.
  • Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
  • 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • Comfort with our backend environment — Java and Spring Boot — and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
  • Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
  • Strong collaboration with commercial stakeholders — growth, marketing and sales — and the ability to translate business objectives into engineering work.
  • Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required.
  • Fintech or payments experience is an advantage, not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • The existing cashback product performing measurably better — faster, more reliable, and more compelling to customers.
  • A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped.
  • A functioning experimentation practice, where the team ships, measures and learns on a short cycle.
  • An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers.
  • Rewards established as a measurable contributor to retention and engagement across the customer base.
  • Clear architecture standards and engineering processes in place across the product units.

Why Join Us

  • A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
  • Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
  • Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

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Sales Director, Strategic Restaurant Marketing (Hybrid) at Rewards Network

Director leads strategic marketing initiatives for high-value restaurant customers, develops customized value propositions, and partners with senior sales leadership to drive customer acquisition and retention.

Lead Hybrid Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners’ loyalty programs.

Our Culture

At Rewards Network, you’ll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company’s success. We take pride in partnering with the world’s most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The Director of Strategic Marketing Development is an integral part of the restaurant marketing team at Rewards Network. You will partner directly with our Senior Vice President of Sales and Divisional Vice Presidents to manage our most significant restaurant prospects and customers.

You will sit alongside our senior sales leaders with our prospects and customers to explain the Rewards Network value proposition. You will deliver custom, sophisticated, compelling sales and service messages while evangelizing the range of custom marketing programs and services available to these customers.

You will direct our broader restaurant marketing team on how to craft personalized sales pitches for our most important customers, enabling you to create new and differentiated value through our marketing and capital products. By understanding each customer segment and particular customer need, you will oversee personalized, clear, concise value propositions supported by data and analysis. You will work hand in hand with your colleagues in marketing to outline and craft proposed customer marketing campaigns.

You will interact with customers to source feedback and develop an understanding of their business, solution, and product needs. Leveraging this feedback, you will develop a comprehensive understanding of the competitive environment and the specific language that our competitors use to speak to their products.

For customer retention, you will own the delivery of regular Business Reviews. Your ability to understand a customer, their objections and business needs, think critically, understand complex marketing programs, distill sophisticated analysis into clear and concise conclusions, and communicate effectively will be paramount to your success in this role.

This is a hybrid position and requires in-office presence Tuesday through Thursday each week in Chicago.

What you’ll bring to the table: (Responsibilities)

  • Sales: Assist in the sales meetings of marketing services and capital products to sophisticated, national restaurant enterprises. Work closely with your sales partners to answer questions, overcome objections, and understand the needs and concerns of the prospect.
  • Customer Campaign Communication: Communicate multi-channel marketing campaigns and offer strategies for our most important customers and prospects from concept to execution to analysis.
  • Product & Brand Storytelling: Create compelling stories and presentations to communicate our value proposition to our most important customers and prospects.  Partner with Creative Marketing to ensure that visuals clearly communicate the appropriate message.  Partner with analysts in Finance and Data Science to ensure messages are accurate and clearly supported by data, analysis and insights.
  • Cross-Functional Collaboration: Partner hand-in-hand across Marketing, Sales, Customer Service and Operations Leadership to drive the acquisition and retention of restaurant customers.
  • Company Values: Exude Rewards Network’s company values: be open, honest and direct; put customers at the center of everything we do, set a high bar and achieve it, think and act like an owner and always with integrity, presume trust, celebrate others, and have fun.

Do you have the right mix of ingredients: (Requirements)

  • A deep and extensive understanding of the restaurant industry, specifically the business of restaurants.
  • Exceptional ability to understand customer needs, position products effectively, seamlessly manage objections, and creatively design marketing solutions to meet customer needs – stated or implied.
  • Exceptional ability to bring clarity to complex business situations, to apply frameworks to simplify a message, and to define the appropriate analysis to clearly communicate an outcome.
  • Demonstrated experience creating clear, sophisticated communication materials: presentations, customer-facing summaries, analysis and insights.
  • Experience interacting with senior leaders; comfortable asking detailed questions to clarify complex situations.
  • Demonstrated ability to ramp quickly into ambiguous, in-flight programs, and operate independently within days or weeks, not months.

Education, Certifications and Experience: Preferred

  • Bachelor’s degree in business, marketing, or related field
  • 7+ years experience in sales, business development, marketing, or similar role
  • At least 3 years working directly supporting or within the restaurant industry

What you’ll love about us:

Comprehensive benefits package, which includes:

  • This is a full-time, exempt position and the base compensation for this opening in Chicago is expected to be $140,000-$170,000 annualized, depending on level, candidate experience, skills, and other factors. This position will be eligible for an annual bonus program with a 15% bonus target for total at target of $161,000-$184,000.
  • Competitive Paid Time Off and company holidays
  • Generous dining reimbursement when you dine with our restaurant clients
  • 401(k) plan with a company match
  • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
  • Partnership with Rx n Go, offering certain prescriptions for free
  • Two dental plan options and a vision plan
  • Flexible Spending Accounts and a pre-tax commuter benefit program
  • Accident, Critical Illness, and Hospital Indemnity Insurance Plans
  • Short Term and Long Term disability
  • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
  • Employee Life Assistance Program
  • Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations
  • Catered lunches provided on Tuesday’s in our Chicago office

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$140,000—$170,000 USD

Read the full description
Design Creative Director| Director, Design (Hybrid) at Rewards Network

Leads internal design team and external content partners to develop and maintain consistent brand experiences across marketing, product, and digital/physical spaces for Rewards Network and 20+ white-label loyalty programs.

Lead Hybrid Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners’ loyalty programs.

Our Culture

At Rewards Network, you’ll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company’s success. We take pride in partnering with the world’s most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The In-House Creative Director is the guardian of the visual representation of our brand. You will lead an internal team of designers, and external content teams to build differentiated, consistent, sophisticated, recognizable, and engaging brand experiences across every instance where Rewards Network is present: marketing, product, service, digital and physical spaces.

The scope extends well beyond our own brand. Rewards Network powers nearly 20 white label, well established loyalty programs, giving you the opportunity to represent and bring to life some of the most recognized brands globally while ensuring each experience is distinctive, engaging, and true to the partner’s brand.

By working cross-functionally across every team, you ensure that brand identity and integrity shines consistently for our restaurant customers, our loyalty partners, our dining members, our investors, and broadly across our industry.  By deeply understanding the competitive landscape, you ensure that our brand is recognized amongst our competitors by differentiated, sophisticated design that communicates thought leadership and success.

This is a hybrid position and requires in-office presence Tuesday through Thursday each week in Chicago.

What you’ll bring to the table: (Responsibilities)

  • Brand Stewardship: Evolve and protect the overarching visual identity, tone of voice, and design standards across all corporate assets and deliverables.
  • Experiential & Spatial Direction: Partner with events and field teams to translate brand pillars into physical touchpoints.
  • Campaign Execution: Support multi-channel marketing campaigns and offer strategies from concept to execution across Rewards Network brand and all personalized partner brands.
  • Product & Brand Storytelling: Create compelling visuals for different restaurant offer types across many different customer segments and partners.
  • Translate new product and technical features, AI innovations, and complex ecosystem value propositions into clear, emotionally resonant, and accessible creative narratives.
  • Design System & Brand Governance: Scale, evolve, and maintain comprehensive design systems and brand guidelines that operate effectively across every touchpoint and communication vehicle across all functions (marketing, product, sales, service).
  • Interactive & Digital Craft Leadership: Direct the creation of cutting-edge digital experiences, including immersive web animations and videos, sales enablement materials, product explanations / demonstrations / tutorials, customer testimonials, and leadership thought pieces.
  • Creative Operations & Scaling: Build and optimize agile creative workflows, determine tooling/technology needs (such as Figma, Adobe CC, and emerging AI-assisted pipelines), and efficiently allocate internal team resources or external agency partners.
  • Cross-Functional Collaboration: Partner closely with Marketing, Product Management, Product Marketing, Partnerships, Engineering, Field and Service teams to co-create and support go-to-market (GTM) strategies.
  • Content Production: Oversee production, use, and implementation of high-volume, photography, videography, and promotional campaigns for all channels.
  • Team Cultivation & Mentorship: Lead and inspire an internal team of designers and copywriters, fostering a high-performance culture of experimentation and craft.
  • Company Values: Exude Rewards Network’s company values: be open, honest and direct; put customers at the center of everything we do, set a high bar and achieve it, think and act like an owner and always with integrity, presume trust, celebrate others, and have fun.

Do you have the right mix of ingredients: (Requirements)

  •  Ability to build and govern brand identity systems to ensure a more cohesive and thoughtful brand.

  • Balancing Rewards Network innovation with partner brand standards. Produces distinctive co-branded creative while staying compliant with an airline or hotel partner’s brand book and approvals.

  • Multi-channel experience in email, paid social, display, landing pages, app UI, print and event. Performance driven creative that drives leads, sales, spend in marketplace.

  • Team leadership and development. critique that raises work without crushing it, career pathing, workload tri-age across 2 to 6 designers.

  • Expert in Figma, Adobe CC, project management software, presentation tools like PowerPoint, AI tools.

  • Creative operations. Intake, briefing, routing, review cycles, version control, asset classification.

  • Stakeholder navigation and presentation with the ability to defend work and thought process to leadership, partner teams, and executives in the business.

  • Vendor and freelance management with the ability to source, scope, brief, budget, and QC for photographers, videographers, animators, and overflow capacity.

Education, Certifications and Experience:

  • Bachelor’s degree in art, design, marketing, business, or related field.
  • 6+ years of experience in creative, marketing, or design with at least 2 years of leadership experience.
  • Demonstrated experience leading a portfolio of multiple concurrent, related programs from inception to launch.
  • Experience working with creative tools, systems and technologies.
  • Experience presenting program-level status to executives and senior-leaders.

What you’ll love about us:

Comprehensive benefits package, which includes:

  • This is a full-time, exempt position and the base compensation for this opening in Chicago is expected to be $140,000-$160,000 annualized, depending on level, candidate experience, skills, and other factors. This position will be eligible for an annual bonus program with a 15% bonus target for total at target of $161,000-$195,500.
  • Competitive Paid Time Off and company holidays
  • Generous dining reimbursement when you dine with our restaurant clients
  • 401(k) plan with a company match
  • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
  • Partnership with Rx n Go, offering certain prescriptions for free
  • Two dental plan options and a vision plan
  • Flexible Spending Accounts and a pre-tax commuter benefit program
  • Accident, Critical Illness, and Hospital Indemnity Insurance Plans
  • Short Term and Long Term disability
  • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
  • Employee Life Assistance Program
  • Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations
  • Catered lunches provided on Tuesday’s in our Chicago office

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$140,000—$160,000 USD

Read the full description
Engineer Head of Engineering, Field Verification at Moniepoint Group

Leads engineering team building and scaling Moniepoint's field verification platform that coordinates physical KYC checks across Nigeria.

Lead Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Field Verification to join us in UK.

About The Role

Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team.

The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close enough to carry it out.

We want to be straightforward about the rest. This domain has never had a dedicated engineering leader, and that is the single biggest constraint on it. The team is one lean, cross-functional squad — an Engineering Manager, four engineers and a QA — carrying verification volume for the entire customer base. They have done that impressively well, but running lean means running in keep-the-lights-on mode, and a long list of things that would make this platform substantially better has been waiting for someone to own it.

That list is the role. Trip and route management, so an officer can plan an optimal day across several sites rather than making a separate journey for each one — today we pay for a round trip per verification, and the logistics are nowhere near optimal. Capacity management. A native mobile app, wanted for a long time and never resourced. Liveness and identity verification tooling, exposed as APIs the rest of the business can build on. And as Moniepoint expands into markets where identity verification is as difficult as it is in Nigeria, Kenya among them, a platform that works beyond a single country.

There is a great deal of room to build here. Whoever takes this on will set the direction rather than inherit someone else’s plan, on a system that already carries real weight for the business.

As Head of Engineering, Field Verification, your responsibilities will include:

  • Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership.
  • Moving the platform from keep-the-lights-on operation to deliberate, prioritised development.
  • Leading and growing the existing cross-functional team, and building the organisation out as scope expands.
  • Building the operational efficiency layer — trip and route optimisation, task allocation and capacity management for field officers.
  • Owning the platform’s client-facing surface: the APIs and webhooks that other business units integrate with, and the back office those units rely on.
  • Delivering a native mobile experience for field officers.
  • Ensuring verification data is structured, auditable and fit for compliance scrutiny.
  • Building for multi-country expansion as Moniepoint enters new markets.
  • Partnering closely with Product and with the business units that depend on the platform — onboarding, loans, compliance and fraud.
  • Defining architecture standards, engineering processes and quality metrics, and hiring and developing engineers and Engineering Managers.

Who You Are

  • You have built things yourself, and grew into leadership from there. We are explicit about this: we are not looking for someone who moved into management early and has led from a distance since. We want an engineer who became a leader.
  • You are capable across disciplines. Backend, web and mobile. This platform spans all three and you will need credibility in each — a specialist in one layer will struggle here.
  • You have built platforms, not just products. Systems used by several distinct groups of users and internal business units, with the flexibility to serve requirements you did not anticipate.
  • You are a problem solver first. We would rather have someone adaptable than someone with the exact domain experience. Having built across different industries — fintech, e-commerce, logistics or otherwise — is a positive signal, not a scattered CV.
  • You have 10+ years of overall software engineering experience, with substantial hands-on production engineering and strong backend depth. Our backend environment is Java and Spring Boot.
  • You have at least 5 years of engineering leadership, including managing Engineering Managers.
  • You collaborate well with product and business stakeholders, and can translate operational requirements into engineering solutions.
  • Experience working with location and geospatial data is a strong plus, including map integrations.
  • Experience with route, trip or delivery optimisation is a strong plus.
  • Experience building for compliance — where data must be structured to evidence what was done and when — is a strong plus.
  • Experience with identity, KYC or verification platforms is a plus. None of these four are requirements.

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we are looking at Poland as a long-term strategic location for senior hires, particularly within our engineering organisation. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Poland.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like

  • The domain has clear technical ownership and direction for the first time.
  • The team out of keep-the-lights-on mode and delivering against a prioritised roadmap.
  • Measurable improvement in field officer efficiency — more verifications per trip, lower cost per verification.
  • A native mobile experience shipped for field officers.
  • Verification data that stands up to compliance scrutiny across every business unit the platform serves.
  • The platform ready to support a new market.
  • A team grown beyond its current size, with a strong bench of engineers and managers.

Why Join Us

  • A genuinely greenfield mandate on a system that already matters. Every customer Moniepoint onboards passes through this platform.
  • A lean, capable team making outsized impact, and the remit to build the organisation around them.
  • Breadth: backend, web, mobile, location data, compliance and operational optimisation in one domain.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect in The Hiring Process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive organisation.

Read the full description
Engineer Head of Engineering, Sales & Marketing Tools at Moniepoint Group

Leads engineering team building and modernizing MonieCRM, a custom-built workforce operations platform serving 50,000+ field sales reps, handling financial transactions, compensation, and partner management.

Lead Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in UK.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
  • Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
  • A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
  • Commercial teams able to move faster because the tooling beneath them is dependable.
  • A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

  • Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
  • A genuine platform modernisation mandate with the autonomy and backing to see it through.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Design Director of Product Design at EvenUp

Leads a team of product designers while contributing hands-on to strategic design initiatives across a legal tech platform, balancing mentorship with high-impact design work.

Lead Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

We’re looking for a Director of Product Design to help shape the future of EvenUp’s product design practice. Reporting to the Head of Design, you’ll lead a small team of embedded product designers while also contributing hands-on to high-impact projects. This is a true player-coach role, with about half your time spent mentoring and growing the team and the other half leading design for strategic initiatives in close partnership with engineering, product, and AI.

This role offers broad scope and strategic influence across a modular, fast-evolving platform. You’ll support work spanning AI tools and workflow infrastructure, helping to architect cohesive, user-centered experiences in a technically complex space. It’s an opportunity to shape foundational design systems, build team culture, and make a lasting impact on the legal tech ecosystem we’re helping to define.

This is a hybrid role with the expectation of working at least 3 days a week from one of our office hubs in San Francisco or Toronto.

What you’ll do:

  • Lead and support a team of 4+ product designers, investing in their growth, performance, and career development.

  • Drive hiring for open roles on your team, partnering with recruiting and design leadership to scale our design practice.

  • Collaborate cross-functionally with product, engineering, and data teams to define strategy, scope product opportunities, and ship high-quality solutions.

  • Balance management responsibilities with hands-on design work—taking ownership of critical projects that contribute directly to business goals.

  • Champion design excellence and foster a collaborative, feedback-rich design culture grounded in user-centered thinking and high standards of execution.

What we look for:

  • 10+ years of experience in software product design

  • 5+ years of experience in managing other designers.

  • A track record of designing impactful B2B workflow tools for complex, specialized users—experience with internal tooling and/or AI interfaces is a strong plus.

  • Proven ability to lead and scale a team, including hiring and developing talent.

  • Strong collaboration and communication skills; experience working cross-functionally with technical and non-technical stakeholders.

  • Ability to drive clarity in ambiguous problem spaces and ship high-quality work at speed.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

  • Choice of medical, dental, and vision insurance plans for you and your family.

  • Additional insurance coverage options for life, accident, or critical illness.

  • Flexible paid time off, sick leave, short-term and long-term disability.

  • 10 US observed holidays, and Canadian statutory holidays by province.

  • A home office stipend.

  • 401(k) for US-based employees and RRSP for Canada-based employees.

  • Paid parental leave.

  • A local in-person meet-up program.

  • Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read the full description
Engineer Head of Engineering, Field Verification at Moniepoint Group

Leads engineering strategy and execution for Field Verification platform, managing a lean squad to build and scale KYC verification systems processing millions of transactions.

Lead Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Field Verification to join us in UK.

About The Role

Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team.

The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close enough to carry it out.

We want to be straightforward about the rest. This domain has never had a dedicated engineering leader, and that is the single biggest constraint on it. The team is one lean, cross-functional squad — an Engineering Manager, four engineers and a QA — carrying verification volume for the entire customer base. They have done that impressively well, but running lean means running in keep-the-lights-on mode, and a long list of things that would make this platform substantially better has been waiting for someone to own it.

That list is the role. Trip and route management, so an officer can plan an optimal day across several sites rather than making a separate journey for each one — today we pay for a round trip per verification, and the logistics are nowhere near optimal. Capacity management. A native mobile app, wanted for a long time and never resourced. Liveness and identity verification tooling, exposed as APIs the rest of the business can build on. And as Moniepoint expands into markets where identity verification is as difficult as it is in Nigeria, Kenya among them, a platform that works beyond a single country.

There is a great deal of room to build here. Whoever takes this on will set the direction rather than inherit someone else’s plan, on a system that already carries real weight for the business.

As Head of Engineering, Field Verification, your responsibilities will include:

  • Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership.
  • Moving the platform from keep-the-lights-on operation to deliberate, prioritised development.
  • Leading and growing the existing cross-functional team, and building the organisation out as scope expands.
  • Building the operational efficiency layer — trip and route optimisation, task allocation and capacity management for field officers.
  • Owning the platform’s client-facing surface: the APIs and webhooks that other business units integrate with, and the back office those units rely on.
  • Delivering a native mobile experience for field officers.
  • Ensuring verification data is structured, auditable and fit for compliance scrutiny.
  • Building for multi-country expansion as Moniepoint enters new markets.
  • Partnering closely with Product and with the business units that depend on the platform — onboarding, loans, compliance and fraud.
  • Defining architecture standards, engineering processes and quality metrics, and hiring and developing engineers and Engineering Managers.

Who You Are

  • You have built things yourself, and grew into leadership from there. We are explicit about this: we are not looking for someone who moved into management early and has led from a distance since. We want an engineer who became a leader.
  • You are capable across disciplines. Backend, web and mobile. This platform spans all three and you will need credibility in each — a specialist in one layer will struggle here.
  • You have built platforms, not just products. Systems used by several distinct groups of users and internal business units, with the flexibility to serve requirements you did not anticipate.
  • You are a problem solver first. We would rather have someone adaptable than someone with the exact domain experience. Having built across different industries — fintech, e-commerce, logistics or otherwise — is a positive signal, not a scattered CV.
  • You have 10+ years of overall software engineering experience, with substantial hands-on production engineering and strong backend depth. Our backend environment is Java and Spring Boot.
  • You have at least 5 years of engineering leadership, including managing Engineering Managers.
  • You collaborate well with product and business stakeholders, and can translate operational requirements into engineering solutions.
  • Experience working with location and geospatial data is a strong plus, including map integrations.
  • Experience with route, trip or delivery optimisation is a strong plus.
  • Experience building for compliance — where data must be structured to evidence what was done and when — is a strong plus.
  • Experience with identity, KYC or verification platforms is a plus. None of these four are requirements.

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we are looking at Poland as a long-term strategic location for senior hires, particularly within our engineering organisation. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Poland.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like

  • The domain has clear technical ownership and direction for the first time.
  • The team out of keep-the-lights-on mode and delivering against a prioritised roadmap.
  • Measurable improvement in field officer efficiency — more verifications per trip, lower cost per verification.
  • A native mobile experience shipped for field officers.
  • Verification data that stands up to compliance scrutiny across every business unit the platform serves.
  • The platform ready to support a new market.
  • A team grown beyond its current size, with a strong bench of engineers and managers.

Why Join Us

  • A genuinely greenfield mandate on a system that already matters. Every customer Moniepoint onboards passes through this platform.
  • A lean, capable team making outsized impact, and the remit to build the organisation around them.
  • Breadth: backend, web, mobile, location data, compliance and operational optimisation in one domain.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect in The Hiring Process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive organisation.

Read the full description
Engineer Head of Engineering, Sales & Marketing Tools at Moniepoint Group

Lead engineering team building and modernizing internal sales & marketing tools platform serving 50,000+ field sales agents and 20M+ users.

Lead Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in UK.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
  • Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
  • A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
  • Commercial teams able to move faster because the tooling beneath them is dependable.
  • A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

  • Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
  • A genuine platform modernisation mandate with the autonomy and backing to see it through.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Engineer Head of Engineering, Field Verification at Moniepoint Group

Leads the engineering team building and scaling Moniepoint's field verification platform that conducts KYC checks for millions of customers across Nigeria and Africa.

Lead Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Field Verification to join us in UK.

About The Role

Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team.

The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close enough to carry it out.

We want to be straightforward about the rest. This domain has never had a dedicated engineering leader, and that is the single biggest constraint on it. The team is one lean, cross-functional squad — an Engineering Manager, four engineers and a QA — carrying verification volume for the entire customer base. They have done that impressively well, but running lean means running in keep-the-lights-on mode, and a long list of things that would make this platform substantially better has been waiting for someone to own it.

That list is the role. Trip and route management, so an officer can plan an optimal day across several sites rather than making a separate journey for each one — today we pay for a round trip per verification, and the logistics are nowhere near optimal. Capacity management. A native mobile app, wanted for a long time and never resourced. Liveness and identity verification tooling, exposed as APIs the rest of the business can build on. And as Moniepoint expands into markets where identity verification is as difficult as it is in Nigeria, Kenya among them, a platform that works beyond a single country.

There is a great deal of room to build here. Whoever takes this on will set the direction rather than inherit someone else’s plan, on a system that already carries real weight for the business.

As Head of Engineering, Field Verification, your responsibilities will include:

  • Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership.
  • Moving the platform from keep-the-lights-on operation to deliberate, prioritised development.
  • Leading and growing the existing cross-functional team, and building the organisation out as scope expands.
  • Building the operational efficiency layer — trip and route optimisation, task allocation and capacity management for field officers.
  • Owning the platform’s client-facing surface: the APIs and webhooks that other business units integrate with, and the back office those units rely on.
  • Delivering a native mobile experience for field officers.
  • Ensuring verification data is structured, auditable and fit for compliance scrutiny.
  • Building for multi-country expansion as Moniepoint enters new markets.
  • Partnering closely with Product and with the business units that depend on the platform — onboarding, loans, compliance and fraud.
  • Defining architecture standards, engineering processes and quality metrics, and hiring and developing engineers and Engineering Managers.

Who You Are

  • You have built things yourself, and grew into leadership from there. We are explicit about this: we are not looking for someone who moved into management early and has led from a distance since. We want an engineer who became a leader.
  • You are capable across disciplines. Backend, web and mobile. This platform spans all three and you will need credibility in each — a specialist in one layer will struggle here.
  • You have built platforms, not just products. Systems used by several distinct groups of users and internal business units, with the flexibility to serve requirements you did not anticipate.
  • You are a problem solver first. We would rather have someone adaptable than someone with the exact domain experience. Having built across different industries — fintech, e-commerce, logistics or otherwise — is a positive signal, not a scattered CV.
  • You have 10+ years of overall software engineering experience, with substantial hands-on production engineering and strong backend depth. Our backend environment is Java and Spring Boot.
  • You have at least 5 years of engineering leadership, including managing Engineering Managers.
  • You collaborate well with product and business stakeholders, and can translate operational requirements into engineering solutions.
  • Experience working with location and geospatial data is a strong plus, including map integrations.
  • Experience with route, trip or delivery optimisation is a strong plus.
  • Experience building for compliance — where data must be structured to evidence what was done and when — is a strong plus.
  • Experience with identity, KYC or verification platforms is a plus. None of these four are requirements.

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we are looking at Poland as a long-term strategic location for senior hires, particularly within our engineering organisation. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Poland.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like

  • The domain has clear technical ownership and direction for the first time.
  • The team out of keep-the-lights-on mode and delivering against a prioritised roadmap.
  • Measurable improvement in field officer efficiency — more verifications per trip, lower cost per verification.
  • A native mobile experience shipped for field officers.
  • Verification data that stands up to compliance scrutiny across every business unit the platform serves.
  • The platform ready to support a new market.
  • A team grown beyond its current size, with a strong bench of engineers and managers.

Why Join Us

  • A genuinely greenfield mandate on a system that already matters. Every customer Moniepoint onboards passes through this platform.
  • A lean, capable team making outsized impact, and the remit to build the organisation around them.
  • Breadth: backend, web, mobile, location data, compliance and operational optimisation in one domain.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect in The Hiring Process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive organisation.

Read the full description
Engineer Head of Engineering, Sales & Marketing Tools at Moniepoint Group

Lead engineering team building and modernizing internal sales/marketing operations platform serving 50,000+ field sales agents and 20M+ users.

Lead Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in UK.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
  • Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
  • A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
  • Commercial teams able to move faster because the tooling beneath them is dependable.
  • A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

  • Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
  • A genuine platform modernisation mandate with the autonomy and backing to see it through.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Engineer Head of Engineering, Field Verification at Moniepoint Group

Lead engineering efforts for a field verification platform managing KYC compliance and fraud prevention across a fintech company's payment infrastructure.

Lead Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Portugal

We have a small but strong group of team members in Portugal, having joined us from companies like Feedzai and OLX. As we continue to build out our engineering organisation across Europe, Portugal is a market we are actively hiring into.

So, now we are looking for our Head of Engineering, Field Verification to join us in Portugal.

About the role

Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team.

The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close enough to carry it out.

We want to be straightforward about the rest. This domain has never had a dedicated engineering leader, and that is the single biggest constraint on it. The team is one lean, cross-functional squad — an Engineering Manager, four engineers and a QA — carrying verification volume for the entire customer base. They have done that impressively well, but running lean means running in keep-the-lights-on mode, and a long list of things that would make this platform substantially better has been waiting for someone to own it.

That list is the role. Trip and route management, so an officer can plan an optimal day across several sites rather than making a separate journey for each one — today we pay for a round trip per verification, and the logistics are nowhere near optimal. Capacity management. A native mobile app, wanted for a long time and never resourced. Liveness and identity verification tooling, exposed as APIs the rest of the business can build on. And as Moniepoint expands into markets where identity verification is as difficult as it is in Nigeria, Kenya among them, a platform that works beyond a single country.

There is a great deal of room to build here. Whoever takes this on will set the direction rather than inherit someone else’s plan, on a system that already carries real weight for the business.

As Head of Engineering, Field Verification, your responsibilities will include:

  • Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership.
  • Moving the platform from keep-the-lights-on operation to deliberate, prioritised development.
  • Leading and growing the existing cross-functional team, and building the organisation out as scope expands.
  • Building the operational efficiency layer — trip and route optimisation, task allocation and capacity management for field officers.
  • Owning the platform’s client-facing surface: the APIs and webhooks that other business units integrate with, and the back office those units rely on.
  • Delivering a native mobile experience for field officers.
  • Ensuring verification data is structured, auditable and fit for compliance scrutiny.
  • Building for multi-country expansion as Moniepoint enters new markets.
  • Partnering closely with Product and with the business units that depend on the platform — onboarding, loans, compliance and fraud.
  • Defining architecture standards, engineering processes and quality metrics, and hiring and developing engineers and Engineering Managers.

Who you are

  • You have built things yourself, and grew into leadership from there. We are explicit about this: we are not looking for someone who moved into management early and has led from a distance since. We want an engineer who became a leader.
  • You are capable across disciplines. Backend, web and mobile. This platform spans all three and you will need credibility in each — a specialist in one layer will struggle here.
  • You have built platforms, not just products . Systems used by several distinct groups of users and internal business units, with the flexibility to serve requirements you did not anticipate.
  • You are a problem solver first. We would rather have someone adaptable than someone with the exact domain experience. Having built across different industries — fintech, e-commerce, logistics or otherwise — is a positive signal, not a scattered CV.
  • You have 10+ years of overall software engineering experience, with substantial hands-on production engineering and strong backend depth. Our backend environment is Java and Spring Boot.
  • You have at least 5 years of engineering leadership, including managing Engineering Managers.
  • You collaborate well with product and business stakeholders, and can translate operational requirements into engineering solutions.
  • Experience working with location and geospatial data is a strong plus, including map integrations.
  • Experience with route, trip or delivery optimisation is a strong plus.
  • Experience building for compliance — where data must be structured to evidence what was done and when — is a strong plus.
  • Experience with identity, KYC or verification platforms is a plus. None of these four are requirements.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like

  • The domain has clear technical ownership and direction for the first time.
  • The team out of keep-the-lights-on mode and delivering against a prioritised roadmap.
  • Measurable improvement in field officer efficiency — more verifications per trip, lower cost per verification.
  • A native mobile experience shipped for field officers.
  • Verification data that stands up to compliance scrutiny across every business unit the platform serves.
  • The platform ready to support a new market.
  • A team grown beyond its current size, with a strong bench of engineers and managers.

Why Join Us

  • A genuinely greenfield mandate on a system that already matters. Every customer Moniepoint onboards passes through this platform.
  • A lean, capable team making outsized impact, and the remit to build the organisation around them.
  • Breadth: backend, web, mobile, location data, compliance and operational optimisation in one domain.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect in The Hiring Process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).
Read the full description
Design Director of Product Design at EvenUp

Lead and mentor a team of product designers while driving hands-on design work on AI-powered legal tech products and design systems.

Lead Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

We’re looking for a Director of Product Design to help shape the future of EvenUp’s product design practice. Reporting to the Head of Design, you’ll lead a small team of embedded product designers while also contributing hands-on to high-impact projects. This is a true player-coach role, with about half your time spent mentoring and growing the team and the other half leading design for strategic initiatives in close partnership with engineering, product, and AI.

This role offers broad scope and strategic influence across a modular, fast-evolving platform. You’ll support work spanning AI tools and workflow infrastructure, helping to architect cohesive, user-centered experiences in a technically complex space. It’s an opportunity to shape foundational design systems, build team culture, and make a lasting impact on the legal tech ecosystem we’re helping to define.

This is a hybrid role with the expectation of working at least 3 days a week from one of our office hubs in San Francisco or Toronto.

What you’ll do:

  • Lead and support a team of 4+ product designers, investing in their growth, performance, and career development.

  • Drive hiring for open roles on your team, partnering with recruiting and design leadership to scale our design practice.

  • Collaborate cross-functionally with product, engineering, and data teams to define strategy, scope product opportunities, and ship high-quality solutions.

  • Balance management responsibilities with hands-on design work—taking ownership of critical projects that contribute directly to business goals.

  • Champion design excellence and foster a collaborative, feedback-rich design culture grounded in user-centered thinking and high standards of execution.

What we look for:

  • 10+ years of experience in software product design

  • 5+ years of experience in managing other designers.

  • A track record of designing impactful B2B workflow tools for complex, specialized users—experience with internal tooling and/or AI interfaces is a strong plus.

  • Proven ability to lead and scale a team, including hiring and developing talent.

  • Strong collaboration and communication skills; experience working cross-functionally with technical and non-technical stakeholders.

  • Ability to drive clarity in ambiguous problem spaces and ship high-quality work at speed.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

  • Choice of medical, dental, and vision insurance plans for you and your family.

  • Additional insurance coverage options for life, accident, or critical illness.

  • Flexible paid time off, sick leave, short-term and long-term disability.

  • 10 US observed holidays, and Canadian statutory holidays by province.

  • A home office stipend.

  • 401(k) for US-based employees and RRSP for Canada-based employees.

  • Paid parental leave.

  • A local in-person meet-up program.

  • Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read the full description
Engineer Head of Engineering, Payment Gateway at Moniepoint Group

Leads multiple engineering teams to build and scale a payment gateway platform, owning technical strategy, architecture, and developer experience.

Lead Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Portugal

We have a small but strong group of team members in Portugal, having joined us from companies like Feedzai and OLX. As we continue to build out our engineering organisation across Europe, Portugal is a market we are actively hiring into.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in Portugal.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

  • Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
  • Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
  • Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
  • Drive platform evolution towards multi-currency and international scalability.
  • Ensure platform reliability, scalability and security within a regulated environment.
  • Partner with product, commercial and operations teams to align technical investments with business goals.
  • Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

  • Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
  • Deep knowledge of API-first products, developer platforms and API integration.
  • Proven leadership of multiple engineering teams via managers in a scaling organisation.
  • Strong backend engineering skills in high-throughput, distributed transactional systems.
  • Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

  • A preliminary phone call with the recruiter
  • A Panel interview session with two of our VPs of Engineering
  • A Technical Assessment with our Group CTO / Co-founder
  • A Behavioral and technical interview with our Group CEO / Founder
  • Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

  • Java (latest versions)
  • Spring and Spring Boot
  • Docker and Kubernetes
  • PostgreSQL, DynamoDB, Elastic search
  • Microservices architecture on AWS

What we can offer you

  • Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
  • Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, Payment Gateway at Moniepoint Group

Lead multiple engineering teams to own technical strategy, architecture, and scalability of a payment gateway platform serving millions of transactions.

Lead Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Spain

Some of our most mission-critical team members are based in Spain, having joined us from companies like Wise and Glovo. Moniepoint is one of the largest and fastest-growing digital banks in Africa, and this is an opportunity to work on genuinely impactful problems: disrupting financial services at scale in emerging markets, and building systems and products that process hundreds of billions of dollars in transaction volume annually for tens of millions of people.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in Spain.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

  • Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
  • Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
  • Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
  • Drive platform evolution towards multi-currency and international scalability.
  • Ensure platform reliability, scalability and security within a regulated environment.
  • Partner with product, commercial and operations teams to align technical investments with business goals.
  • Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

  • Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
  • Deep knowledge of API-first products, developer platforms and API integration.
  • Proven leadership of multiple engineering teams via managers in a scaling organisation.
  • Strong backend engineering skills in high-throughput, distributed transactional systems.
  • Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

  • A preliminary phone call with the recruiter
  • A Panel interview session with two of our VPs of Engineering
  • A Technical Assessment with our Group CTO / Co-founder
  • A Behavioral and technical interview with our Group CEO / Founder
  • Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

  • Java (latest versions)
  • Spring and Spring Boot
  • Docker and Kubernetes
  • PostgreSQL, DynamoDB, Elastic search
  • Microservices architecture on AWS

What we can offer you

  • Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
  • Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, Supply Chain at Moniepoint Group

Leads a 25-person engineering organization building backend and distributed systems for POS hardware inventory, logistics, and supply chain management at scale across multiple markets.

Lead Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why United Kingdom

The UK is home to our headquarters where more than 70 team members are based. Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Supply Chain to join us in the UK.

About The Role

POS Hardware and Device Platforms owns the software behind the physical side of Moniepoint’s business: the systems that track, move, maintain and account for millions of POS terminals in the field. That covers inventory and warehouse management, logistics and distribution, repair and maintenance workflows, and the operational tooling the business runs on day to day. It is a backend and distributed systems challenge at real scale - making operational data about millions of physical devices visible, trustworthy and consistent across every market we operate in. It is not a hardware engineering role.

The Head of Engineering, POS Supply Chain, oversees that software estate and is vital as Moniepoint expands internationally and scales device operations globally. The position involves leading the technical strategy for the domain and managing a large engineering organisation in a remote, distributed environment. As Head of Engineering, Supply Chain, your responsibilities will include:

  • Owning the technical strategy and architecture for inventory and logistics tools and repair management software.
  • Leading an engineering organisation of approximately 25 engineers, including managers, QA, SRE and Data Engineering.
  • Driving platformisation of inventory and supply chain systems so operational data is visible, trustworthy and consistent across millions of terminals.
  • Bridging the gap between operational practice and software systems by building operationally disciplined solutions.
  • Defining architecture standards, engineering processes and quality metrics across squads to ensure reliability and data integrity.
  • Collaborating with business and operational stakeholders to translate operational requirements into engineering solutions.
  • Hiring, mentoring and developing engineering managers and senior engineers to support team growth up to 30+ members.

Who You Are

  • 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Deep hands-on experience in supply chain, inventory, warehouse or logistics software at scale.
  • Fintech or regulated-industry experience, with an understanding of the operational stakes of device management in a payments environment.
  • Strong backend engineering skills for data-intensive, distributed, operational systems.
  • Proven system design ability at large scale, managing hundreds of thousands of devices or more.
  • Experience managing and developing large engineering teams of 20 or more members.
  • Excellent stakeholder management, translating complex technical concepts for non-technical leaders.
  • A product-minded approach to solving operational problems with engineering solutions.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Scalable inventory and logistics systems delivered, supporting millions of devices across multiple countries.
  • A high-performing, motivated engineering team aligned with company growth.
  • Operational data visibility and trust established across multiple global markets.
  • Robust architecture standards enabling reliability and data integrity.
  • Effective collaboration with business and operational teams to meet rapid expansion needs.

What we can offer you

  • Lead engineering for one of Africa’s largest POS networks and directly influence our global expansion.
  • Work in a fast-paced, innovative environment at the intersection of fintech and hardware operations.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What to expect in the hiring process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders, 30 minutes focused on a technical deep dive into your CV and into a project/system you built in the past. 30 minutes will be focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management, collaboration skills with product/business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Engineer Head of Engineering, Payment Gateway at Moniepoint Group

Leads multiple engineering teams to own technical strategy, architecture, and developer experience for a payment gateway platform processing billions in transactions.

Lead Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Spain

Some of our most mission-critical team members are based in Spain, having joined us from companies like Wise and Glovo. Moniepoint is one of the largest and fastest-growing digital banks in Africa, and this is an opportunity to work on genuinely impactful problems: disrupting financial services at scale in emerging markets, and building systems and products that process hundreds of billions of dollars in transaction volume annually for tens of millions of people.

So, now we are looking for our Head of Engineering, Payment Gateway to join us in Spain.

About The Role

Monnify is Moniepoint’s online payment acceptance platform: the gateway layer connecting merchants to card networks, banks and payment aggregators, and the tools that let businesses and developers accept and send money digitally. The division owns transaction reliability, routing and throughput at scale, together with the developer experience that sits on top of it - APIs, SDKs, documentation and ease of integration. Built first for Nigerian businesses and developers, the platform is now scaling internationally and moving towards multi-currency, multi-market support.

The Head of Engineering owns the technical direction and architecture of that platform, ensuring scalability, security and developer experience for both technical and non-technical users. The role involves leading multiple engineering teams through their managers, setting strategic architecture, and ensuring platform reliability, security and scalability across Payment In, Payout, Commerce Tools and developer-facing features. As the Head of Engineering, Payment Gateway, your responsibilities will include:

  • Own the full technical strategy, architecture and roadmap for the Monnify platform across all capability areas.
  • Lead multiple engineering teams through engineering managers, setting quality standards and building organisational capability.
  • Own the developer experience end-to-end, including APIs, documentation, SDKs and integration ease.
  • Drive platform evolution towards multi-currency and international scalability.
  • Ensure platform reliability, scalability and security within a regulated environment.
  • Partner with product, commercial and operations teams to align technical investments with business goals.
  • Hire, mentor and develop engineering managers and senior engineers to support growth.

Who You Are

  • Over 10 years of software engineering experience, with at least 5 years in engineering leadership roles.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not only years spent overseeing teams who write it.
  • At least 5 years of experience managing managers - leading an engineering organisation through other engineering leaders, rather than running a single team.
  • Experience in payments, fintech or financial services products, with a working understanding of payment flows and compliance.
  • Deep knowledge of API-first products, developer platforms and API integration.
  • Proven leadership of multiple engineering teams via managers in a scaling organisation.
  • Strong backend engineering skills in high-throughput, distributed transactional systems.
  • Experience building or operating a payment gateway or multi-currency payment platform is a strong plus.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What To Expect In The Hiring Process

  • A preliminary phone call with the recruiter
  • A Panel interview session with two of our VPs of Engineering
  • A Technical Assessment with our Group CTO / Co-founder
  • A Behavioral and technical interview with our Group CEO / Founder
  • Technical Workshop with our Group CTO / Co-founder

Some of the technologies you’ll get to work with

  • Java (latest versions)
  • Spring and Spring Boot
  • Docker and Kubernetes
  • PostgreSQL, DynamoDB, Elastic search
  • Microservices architecture on AWS

What we can offer you

  • Own the payments infrastructure that thousands of businesses and developers build on, at a company processing hundreds of billions of dollars in transaction volume annually.
  • Work in a fast-paced, technically demanding environment at the core of how money moves in high-growth markets.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Read the full description
Operations Program Director, Fraud Operations, Investigations & Intelligence at Pathward

Leads fraud operations team overseeing alert management, investigations, and intelligence across the fraud lifecycle with responsibility for operational metrics and regulatory compliance.

Lead Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Provides end-to-end operational fraud leadership below the SVP, owning the fraud lifecycle from Level 1 alert operations through Level 2 investigations and fraud intelligence. Establishes and runs the management rhythm for alert volumes, queue health, escalation routines, service-level performance, and operational risk response, connecting alert operations, investigations, and intelligence into one coherent fraud lifecycle. Leads a management team of managers — the Manager, Fraud Alert Operations and the Manager, Fraud Investigations. Partners with Governance, Risk & QA on quality themes and with Strategy, Analytics & Product Controls on detection and control improvements, and ensures work is executed to a standard sufficient for regulatory, audit, and quality-assurance review.

What You Will Do:

  • Provides end-to-end operational leadership for the fraud lifecycle, integrating Level 1 alert operations, Level 2 investigations, and fraud intelligence into a single, coherent operating model.
  • Owns the operational management rhythm — alert volumes, queue health, work allocation, productivity routines, SLA performance, escalation management, and operational risk response — and resolves day-to-day prioritization and queue conflicts.
  • Directs the Manager, Fraud Alert Operations and the Manager, Fraud Investigations as peer managers with distinct missions, ensuring clear ownership of alert operations versus complex investigations and effective handoffs between them.
  • Sets and enforces Level 2 investigative standards, complex case review expectations, documentation and evidence discipline, escalation packages, and management approvals, ensuring investigations are complete, defensible, and examination-ready.
  • Owns fraud intelligence, including typology development, emerging threat monitoring, root-cause analysis, pattern identification, and feedback loops into detection strategy, rules, and thresholds.
  • Ensures timely and accurate referral of SAR- and CTR-eligible activity to BSA/AML Operations, and that escalation of immediate-attention, terrorist-financing, human-trafficking, and imminent-loss indicators occurs same business day per procedure.
  • Establishes, monitors, and reports operational KPIs and KRIs (e.g., alert-to-case conversion, aging, throughput, SLA adherence, loss trends) and provides decision-ready reporting to the SVP and governance forums.
  • Partners with Governance, Risk & QA on QA/QC themes, procedure adequacy, corrective actions, and audit and exam evidence; partners with Strategy, Analytics & Product Controls on detection rules, thresholds, and control improvements.
  • Recommends changes to policies and procedures affecting fraud alerting, investigation, and escalation, and drives continuous improvement in alert-to-case workflows, automation, documentation standards, and escalation protocols.
  • Manages, mentors, and develops management and analyst talent, including hiring, assigning and directing work, establishing goals, evaluating performance, developing schedules and standards, and resolving employee-related issues; may hold budget responsibilities.
  • Represents fraud operations, investigations, and intelligence in governance committees, audit engagements, and OCC examination support as directed by the SVP.
  • Other duties as assigned.

What You Will Need:

  • Bachelor’s degree in a related field, or equivalent combination of education and experience.
  • Professional certification such as Certified Fraud Examiner (CFE) and/or Certified Anti-Money Laundering Specialist (CAMS) strongly preferred.
  • Typically requires 10 or more years of related fraud, investigations, or financial-crimes experience, including several years leading teams and managing through subordinate managers or supervisors.
  • Demonstrated experience owning fraud operations, Level 2 investigations, and/or fraud intelligence in a bank, processor, or comparably regulated environment, including exposure to regulatory examinations (e.g., OCC) and audit engagements.
  • Strategic and operational leadership across the full fraud lifecycle, with the ability to translate program objectives into daily execution and measurable outcomes.
  • Deep knowledge of fraud typologies, investigative standards, card and ACH ecosystems, alerting and case management platforms (e.g., Actimize), and SAR/CTR referral requirements.
  • Strong people leadership, including developing managers, building scalable structures, and setting performance and quality standards.
  • Sound judgment under pressure with the ability to prioritize competing queues, manage escalations, and balance risk-based approaches with regulatory expectations.
  • Excellent written and verbal communication, including executive-, audit-, and regulator-ready reporting and documentation.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range:  $72,000 – $120,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.

This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.)

#LI-Remote

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward’s Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

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Content Lead Medical Writer - Medical Communications at Avalere

Lead medical writer creates clinical and regulatory documentation for healthcare clients, managing projects and mentoring junior writing staff.

Lead Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.

Location: Flexible, ideally East Coast based

About the role

As a Lead Medical Writer, you will take ownership of delivering high-quality, scientifically accurate content across a range of Oncology focused medical communications projects, transforming complex data into clear, engaging stories for healthcare professionals. You will lead multiple accounts, ensuring editorial excellence from initial planning through to final review. You will guide and support writers, manage content allocation, and play an active role in strategic client interactions. You will also develop compelling client presentations and oversee all editorial outputs to ensure they meet agreed timelines and deliverables. You will benefit from a clear, structured career pathway, with the opportunity to progress to Associate Scientific Director and beyond as you continue to expand your scientific, strategic and leadership skills. Your expertise will be key to maintaining high quality standards and driving successful outcomes for our clients.

What you’ll do

  • Act as a lead writer and client contact for assigned accounts
  • Develop content, working closely with your assigned project team to ensure quality editorial implementation of all assigned-client programs
  • Effectively and proactively communicate with the editorial, client, vendor and project teams to ensure projects are completed on time and budget
  • Briefing, reviewing, guidance and direction to less experienced writers in account team​
  • Provide high‑quality scientific oversight for assigned large/complex projects or a workstream
  • Drive project delivery and champions processes both internal and external (including compliance)​
  • Provide business development support, investigate, conceptualise, and strategize new medical communications projects and publications to support the assigned-clients needs and opportunities
  • Represent Avalere Health at client meetings, advisory boards, speaker-training meetings, business development initiatives

About you

  • Degree in the life sciences; PharmD or PhD highly preferred
  • Ideally 4 years+ experience in medical or scientific writing, preferably within a healthcare consultancy or medical communications agency
  • Proven experience in the development of scientific content across Oncology focused accounts is essential.
  • Demonstrated ability to manage a variety of scientific content types, including high volume publications, and review content for accuracy and flow
  • Proven experience in project ownership and problem-solving, with the ability to work proactively in a collaborative team environment
  • Strong client communication skills and the ability to serve as a reliable point of contact for clients and external experts.
  • Proven ability to provide leadership and mentoring to junior writers
  • Experience managing client relationships and serving as a key point of contact
  • Familiarity with compliance and regulatory guidelines for medical communications

$110,000 - $125,000 a year

We are committed to offering a competitive and fair salary that reflects your location, skills and the experience you will bring to our team. Salary ranges posted are dependent upon experience.

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy noticebefore applying to Avalere Health.

We may use AI tools to support elements of the hiring process, such as reviewing applications, analyzing CV/resumes, assessing responses, or transcribing interviews. These tools assist our Talent team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please review our candidate privacy policy.

Read the full description