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Research Senior Data Scientist at ExtraHop

Develops and refines machine learning methods to detect malicious network behavior by analyzing large-scale telemetry data and improving threat detection capabilities.

Senior Posted about 18 hours ago RemoteFirstJobs Product
What this role involves

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you.

Position Summary

ExtraHop is at the forefront of cybersecurity innovation, delivering Network Detection and Response (NDR) solutions that help organizations detect, investigate, and respond to cyber threats in real time.

Join ExtraHop as a Senior Data Scientist and help advance the machine learning and artificial intelligence capabilities that power our products. You will analyze large-scale network telemetry, develop and evaluate methods for identifying malicious behavior, and improve the accuracy and efficacy of ExtraHop’s threat detection capabilities.

This is an applied data science role for someone who enjoys solving ambiguous, high-impact problems using statistical analysis, experimentation, and machine learning. You will work closely with other data scientists, threat researchers, and software engineers to translate research into reliable product capabilities, and play a key role in contributing to the improvement of the RevealX platform.

Key Responsibilities

  • Analyze large-scale network telemetry to identify behavioral patterns, anomalies, and signals associated with malicious activity.
  • Design, develop, and refine machine learning and AI-based methods that support ExtraHop’s products.
  • Develop evaluation methods appropriate for cybersecurity data, including highly imbalanced datasets, incomplete labels, rare events, and changing attacker and network behavior.
  • Conduct exploratory data analysis, feature engineering, model development, and error analysis using complex, high-volume datasets.
  • Research emerging machine learning and AI techniques, relevant cybersecurity developments, and assess their applicability to ExtraHop’s products.
  • Establish metrics and monitoring strategies for measuring model and detector performance over time.
  • Communicate findings, limitations, tradeoffs, and recommendations clearly to technical stakeholders and product leaders.
  • Provide technical leadership and mentorship to other data scientists through code reviews, design discussions, technical strategy, and contributions to the team’s analytical and engineering standards.
  • Document methodologies, experiments, model behavior, and evaluation results.
  • Write clean, maintainable, and well-tested production-quality code.

Required Qualifications

  • Bachelor’s degree in Data Science, Computer Science, Mathematics, or another quantitative discipline, or equivalent practical experience.
  • 7+ years of professional experience in data science, including developing and evaluating machine learning models for real-world use cases, defining meaningful success metrics, and conducting rigorous offline and online evaluations.
  • Strong foundation in statistics, experimental design, machine learning, and model evaluation.
  • Experience working with incomplete, noisy, or highly imbalanced data; performing detailed error analysis; and identifying the causes of false positives and false negatives.
  • Strong proficiency in Python and SQL, experience with common data science and machine learning libraries, and the ability to write maintainable, tested, and reviewable code.
  • Experience collaborating with software engineers to integrate data science methods into production systems.
  • Strong problem-solving skills, intellectual curiosity, and a track record of independently owning complex technical work.
  • Excellent written and verbal communication skills, including the ability to explain technical findings, uncertainty, and tradeoffs to varied audiences.

Preferred Qualifications

  • Master’s degree or Ph.D. in Data Science, Computer Science, Mathematics, or another quantitative discipline.

  • Experience applying data science or machine learning to cybersecurity, fraud detection, abuse detection, anomaly detection, or another adversarial domain.

  • Familiarity with Network Detection and Response, network protocols, threat detection, or incident investigation.

  • Experience with time-series analysis, anomaly detection, actuarial modeling, clustering, graph analytics, or unsupervised and semi-supervised learning.

  • Experience evaluating models in domains where positive examples are rare, labels are incomplete, and the underlying behavior changes over time.

  • Experience with generative AI, large language models, agentic systems, or other emerging AI techniques.

  • Familiarity with cloud platforms such as AWS or GCP.

The salary range for this role is $165,000 - $180,000 + bonus + benefits

ABOUT EXTRAHOP

ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments.

This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise.

OUR VALUES

Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team.

Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues.

Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company.

Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done.

Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo.

Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team.

BENEFITS

Employees’ wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

  • Health, Dental, and Vision Benefits
  • Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
  • Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
  • FSA and Dependent Care Accounts + EAP, where applicable
  • Educational Reimbursement
  • 401k with Employer Match or Pension where applicable
  • Pet Insurance (US Only)
  • Parental Leave (US Only)
  • Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!

To learn more, visit our website or follow us on LinkedIn .

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Read the full description
Research Staff Applied Scientist, AdTech

Develops and applies scientific research methods to solve advertising technology problems and improve conversion optimization strategies.

Senior Posted 3 days ago Jobicy AI
What this role involves
WHO ARE WE? Launch Potato is the discovery and conversion company. We reach tens of millions of people every month through our brands, including FinanceBuzz, All About Cookies, and OnlyInYourState....
Read the full description
Research Senior/Staff Machine Learning Data Scientist

Develops and deploys machine learning models to provide real-time clinical insights for healthcare providers.

Senior Posted 4 days ago Jobicy AI
What this role involves
Senior/Staff Machine Learning Data Scientist In Brief We’re an early-stage startup on a mission to make healthcare proactive by empowering physicians, nurses, and care team members with real-time data to...
Read the full description
Research UX Researcher at Fundraise Up

Leads UX research projects that inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Cyprus Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,300 - €4,300 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads UX research projects, designs studies to inform product strategy, and builds scalable research practices across the design and product teams.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Spain Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,300 - €4,300 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 23 paid vacation days per year
  • 11+ paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads complex UX research projects that inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Poland Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,500 - €4,400 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads complex UX research studies, builds scalable research practices, and coaches designers on research methodology to inform product strategy.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Georgia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is GEL 7,350 - GEL 9,450 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead user research initiatives to inform product strategy and build a scalable UX research practice across the design and product teams.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Serbia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is 351,500 - 445,000 Serbian dinars gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 20 paid vacation days per year
  • 15 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research projects that inform product strategy and build scalable research practices within the design team.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Portugal Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €4,100 - €5,200 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 22 paid vacation days per year
  • Up to 14 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.
  • €50 monthly allowance to cover internet and mobile phone expenses

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads complex UX research studies to inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Turkey Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is $2,700 - $3,500 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research initiatives to inform product strategy and build scalable research practices across the design and product teams.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Arminia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is $2,700 - $3,500 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads UX research initiatives to inform product strategy, builds scalable research practices, and coaches designers on research methodologies.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Cyprus Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,300 - €4,300 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads complex UX research projects that inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Spain Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,300 - €4,300 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 23 paid vacation days per year
  • 11+ paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research initiatives to inform product strategy and build scalable research practices across the design and product teams.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Poland Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €3,500 - €4,400 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research projects that inform product strategy, establish research best practices, and coach designers on conducting independent studies.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Georgia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is GEL 7,350 - GEL 9,450 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Leads complex UX research studies to inform product strategy and builds scalable research practices within the design team.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Serbia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is 351,500 - 445,000 Serbian dinars gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 20 paid vacation days per year
  • 15 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research initiatives to inform product strategy and build a scalable research practice across the design and product teams.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Portugal Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is €4,100 - €5,200 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • Private medical insurance for the employee and their family
  • 22 paid vacation days per year
  • Up to 14 paid public holidays per year
  • 5 company-paid sick leave days
  • English learning courses.
  • Relevant professional education.
  • Gym or swimming pool.
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • Co-working.
  • Remote working.
  • €50 monthly allowance to cover internet and mobile phone expenses

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead UX research projects that inform product strategy and build scalable research practices within the design team.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Turkey Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is $2,700 - $3,500 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research UX Researcher at Fundraise Up

Lead complex UX research initiatives, build research practices within the design team, and partner with product and analytics to inform product strategy.

Senior Remote Posted 10 days ago RemoteFirstJobs Product
What this role involves

Highlights

  • Location: Arminia Remote
  • Languages: Fluent in Russian and English

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9⁄5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets(each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We are looking for a UX Researcher to strengthen how UX research informs product decisions across the company.

You will focus on two areas: leading complex, ambiguous, high-impact UX research that informs product strategy, and building a scalable UX Research practice within the Design team. Designers will run simpler studies independently, while you provide the process, coaching, quality guardrails, and support that make research a consistent habit.

You will be the dedicated UX Research expert within the Research Team, working alongside Product and Marketing Researchers who will support you across your projects. You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams.

What You’ll Do

  • Act as an active UX Research evangelist and change agent: proactively identify opportunities, coach and challenge colleagues, launch new initiatives.
  • Own and grow the UX Research practice: build a pragmatic research process for Design team, enable designers to run appropriate research independently, and create clear quality guardrails without becoming a bottleneck.
  • Lead high-impact research from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyze → synthesize → present → push actions.
  • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
  • Run your work independently: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, and documentation — no hand-holding.
  • Work closely with Product Analytics to connect quantitative and qualitative evidence. We work together and show a product manager a full picture of user behavior.
  • Experiment with new approaches and tools, from moderated and unmoderated testing to emerging AI-enabled methods such as synthetic users, where they can add real value.
  • Be the user’s best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

  • Proven experience running research end-to-end with high ownership.
  • Experience working across both B2C and B2B products and audiences.
  • Fluent English — all participants are English-speaking; you moderate and present in English.
  • Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
  • High research quality bar: correct research methods, structured methodology, predictable timelines, ethical practice.
  • Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
  • Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
  • Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
  • At Fundraise Up, AI is a default tool, not an experimental one. You should already be using AI meaningfully in your work. We will not teach you how to use AI, but we will give you everything you need, like unlimited Claude and support from AI-experienced colleagues.
  • Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

  • NN/g certifications.
  • Academic/scientific research background (graduate/PhD track).
  • PostHog / Tableau (or similar analytics tools).
  • Productboard (or other insights repository tools).
  • Mentoring/teaching (workshops, onboarding, sharing research craft).

At Fundraise Up, AI is a default tool — not an experimental one

We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. You should already be using AI meaningfully in your work and understand where it adds value and how it can improve the way you operate.

Why work with us

  • A strong, collaborative product team that owns what it builds
  • Clear product vision and access to real customer feedback from global nonprofit leaders
  • Flat structure: no politics, just great work with great people
  • Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
  • Long-term focus: we offer equity options and value sustained, meaningful contribution

Compensation

  • The compensation range for this role is $2,700 - $3,500 gross.
  • Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.

Benefits

  • 31 days off
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses
  • Relevant professional education
  • Gym or swimming pool
  • Co-working
  • Remote working

**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Read the full description
Research Research Staff, Voice AI Foundations

Conducts research on voice AI foundations, advancing speech-to-text, text-to-speech, and voice agent technologies at scale.

Senior Posted 12 days ago Jobicy AI
What this role involves
Company Overview Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More...
Read the full description